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UK Accountancy Firm Caroola Introduces 7pm Closing Time to Meet Changing Client Needs

Four-day working structure enables ‘Excellent’-rated provider to deliver greater access without increasing costs

Caroola Accountancy has become the first firm in the UK to extend its weekday operating hours to 7pm, reinforcing its position as a leading provider of specialist accountancy services for contractors, freelancers and small businesses.

With offices in Blackpool and Warrington and a nationwide client base supported through digital platforms, particularly concentrated in London, the organisation rolled out the new hours in March 2026.

The change means clients can now access support for 11 hours each weekday, raising the bar for service accessibility across the sector.

The initiative was led by Director of Operations Carl Bridges and forms part of a wider strategy focused on delivering a client-first experience under Managing Director Paul Goodwin. Under his leadership, Caroola has built a strong reputation for service excellence, reflected in its Trustpilot rating of 4.8 and more than 6,400 verified customer reviews.

The shift has been made possible through the adoption of a four-day working week within the operations team. By spreading working hours more effectively across the week rather than adhering to a traditional schedule, the firm has been able to extend its service hours without increasing staffing levels or compromising quality.

According to research from Robert Walters in 2025, only a minority of UK professionals continue to work standard office hours. Over one-third report consistently starting early or finishing late, while 43% say their schedules are driven entirely by workload demands.

For Caroola’s client base, which includes contractors, freelancers and small business owners managing complex and often unpredictable workloads, the conventional 9 to 5 structure has long failed to reflect real working patterns.

Trustpilot research further shows that 54% of UK consumers prioritise quick responses when assessing customer service, while 51% value direct human interaction over automated responses.

Caroola’s extended hours have been designed to meet these expectations. Clients are now able to speak directly with a qualified accountant, either by phone or email, until 7pm on weekdays, ensuring continuity and familiarity in support.

Carl Bridges, who serves as Director of Operations, has been part of the business for more than 14 years, having joined Nixon Williams in 2011 before it became part of the Caroola Group.

In collaboration with Managing Director Paul Goodwin and Commercial Director Stephen Chapman, Bridges has driven significant changes within the operations team, creating a model that places client needs at the forefront.

“The accountancy industry has operated on a 9 to 5 model for decades, but our clients have never worked that way,” said Bridges. “Contractors finishing a day on site, freelancers wrapping up a project in the evening, small business owners who can only sit down with their finances after their own customers have gone home. These are the people we serve, and we should be available when they actually need us.”

“The four day work week gave us the framework to make this work. Our team now operates across a staggered schedule, which means we have full coverage from 8am to 7pm without anyone working longer hours. Staff wellbeing has improved, client satisfaction has increased, and we haven’t added a single penny in additional cost. It has been a genuine win for everyone involved.”

The company’s strategy aligns with a wider shift towards shorter working weeks supported by research evidence. A landmark UK trial conducted in 2022 by the University of Cambridge and Autonomy analysed 61 organisations over six months.

Results showed that 71% of employees reported reduced burnout, 39% experienced lower stress levels, and sick leave decreased by 65%. Importantly, 92% of organisations involved opted to continue with the four-day model.

Caroola has leveraged this approach not just to support staff, but to directly enhance client service. The outcome is a balanced model that delivers improved accessibility while also boosting employee wellbeing.

With an ‘Excellent’ Trustpilot score of 4.8 based on over 6,400 verified reviews, Caroola Accountancy continues to be recognised as a trusted provider in the sector. The firm is also an FCSA Accredited Member and an ACCA Platinum Trainee provider, with more than three decades of experience supporting the UK’s contractor and freelancer community.

The extended hours are now in operation, with Caroola’s team available from 8am to 7pm, Monday to Friday, via phone on 0333 034 2481 or through direct email contact with each client’s dedicated accountant.

Footwear Specialist Highlights Fall Risks for the Over-60s

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DB Wider Fit Shoes, a retailer dedicated to wider-fitting shoes is calling on people in their 60s and beyond to think more carefully about the shoes they wear each day, as statistics continue to show a worrying upward trend in falls among older people throughout the UK.

Data suggests that falls account for around one in four emergency ambulance call-outs involving people over 65, while hospital admissions for this age group increased by more than a quarter over the ten years leading up to 2020.

The National Institute for Health and Care Excellence has reported that nearly a third of people aged 65 and over, and around half of those aged over 80, suffer a fall at least once a year. Amongst the over-65s, falls remain the single most common cause of death resulting from an injury.

Charles Denton for DB Wider Fit Shoes said: “Falls can have many different causes, from balance issues to ageing, but footwear is often overlooked as part of the conversation.”

He continued: “Poorly fitting shoes or footwear without proper support can affect stability and increase the risk of trips. Shoes that fit properly, with secure fastenings and good grip, can help people feel steadier and more confident on their feet, particularly those managing conditions such as arthritis or neuropathy.”

Ann, a woman in her 70s, has come forward to share her story after a fall serious enough to land her in hospital led her to completely reconsider the type of shoes she had been wearing.

Ann lives with Peripheral Neuropathy, Rheumatoid Arthritis and Osteoarthritis. Peripheral Neuropathy can reduce feeling in the feet, while arthritis affects joints and stability. Together, these conditions can increase the risk of losing balance.

After a fall from her previous shoes, which left her in the hospital, Ann is now wearing comfortable shoes, which are making a difference.

“Put those three conditions together, and it doesn’t do your feet any good,” she said. After discussing her situation with her podiatrist, who suggested she try a wider-fitting, more supportive shoe, Ann decided it was time to change her footwear.

Since changing her footwear, Ann says she noticed a difference almost immediately. She is back to doing the things she enjoys most, including spending time in her garden and taking her dog for walks.

The spokesperson added: “Ann’s experience highlights the importance of supportive, well-fitting footwear, particularly for people managing conditions that affect balance or stability as they get older.”

Business Coaching Firm Urges Stronger Support for North West Entrepreneurs

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Big Business Entrepreneurs (BBE) has called for enhanced support measures to help business owners across the North West accelerate their growth and competitiveness.

As one of the UK’s leading economic regions, the North West is home to over 1.19 million businesses, contributing more than a 10% of the nation’s total enterprises.

The region’s economy combines internationally influential cities with smaller towns and rural areas, where scaling a business often presents greater challenges.

Adam Stott, Founder of Big Business Entrepreneurs, said: “As one of the UK’s powerhouse economies, the North West stands to accelerate growth even further through business coaching that helps smaller firms match the performance of its major commercial hubs.”

According to BBE, targeted coaching can help reduce disparities across the region by equipping entrepreneurs with essential skills in digital growth, monetisation and scaling — capabilities often concentrated in cities such as Manchester and Liverpool.

Adam Stott added: “Many North West business owners are working incredibly hard but not necessarily in the right areas to drive growth. Coaching helps them focus, build momentum and unlock the commercial potential that already exists within their organisations.”

Eight Engines Shortlisted for Top Production Company Award Following Strategic Shift

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Manchester creative agency Eight Engines has been named among the finalists for Production Company of the Year at the Prolific North Champions Awards, highlighting a successful period of transformation for the business.

The nomination comes after several years of change, during which the company has transitioned from a traditional video production provider into a broader creative partner serving clients throughout the UK and overseas.

Led by creative director Jack Leigh, the team has taken on a more integrated role in projects, contributing strategically from the outset. One recent example includes a rebrand launch campaign for Project Solar, delivered in collaboration with Kevin McCloud.

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In addition, the company completed a major international assignment for Bureau Veritas, filming across multiple continents including Europe, Asia and South America. During the production, Leigh and part of the crew were unexpectedly stranded for a month due to the ongoing war.

Eight Engines has deliberately moved away from a purely executional role, instead embedding itself earlier in the creative journey to craft more authentic and engaging narratives through film. Leigh says this approach has strengthened the company’s ability to represent its clients effectively.

“Over the last couple of years we made a conscious decision to change how we worked with clients. We didn’t just want to be the team that turns up with a camera and films what’s there – we wanted to be involved earlier, bringing our creative and strategic thinking into the process to get better results.”

As a result, the company has embraced more challenging and large-scale projects, including global productions and technically complex shoots. It has also become more discerning in the work it accepts, focusing on opportunities where it can add real value.

Commenting on the recognition, Leigh said: “We’re over the moon to be nominated. The last few years have been a real period of change for us. We’ve rebuilt the company, focused on building the right team, and pushed ourselves to do more ambitious work. Every member of the team is driven to grow and bring something new to each project, so to be recognised at this level genuinely means a lot.”

Leigh emphasises that the company’s success stems from its willingness to go beyond standard production responsibilities.

“Making great films is the baseline. What matters just as much is the experience for the client and the results we deliver.

We take on more responsibility than most, whether that’s managing complex logistics or delivering global projects at pace. We’re not just turning up and filming, we’re part of the process.”

Reaching this stage has required difficult decisions, including stepping away from projects where the company felt it could not contribute meaningfully. This led to a short-term slowdown while the business refined its direction.

Now, that approach is proving effective, with clients increasingly engaging Eight Engines as a trusted creative partner involved in shaping overall vision and storytelling.

The winners of the Prolific North Champions Awards are set to be announced at Old Trafford on 14 May.

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About Eight Engines 
Eight Engines is a Manchester-based creative production company that works with brands to deliver high-impact video and campaign content. Now in its 10th year of operation, the company partners with clients from concept through to delivery, combining creative thinking with production expertise to deliver quality video content.

VOXY Media House and DAZN Connect Two Continents for Chisora vs Wilder Build-Up

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In the lead-up to the heavyweight showdown between Derek Chisora and Deontay Wilder, DAZN has teamed up with VOXY Media House to produce a commercial film alongside a two-part documentary capturing the fighters’ journeys through training camp.

The UK-based creative production company VOXY Media House was assigned to deliver a campaign film titled Deep Waters, as well as the On The Ground documentary series. Both were produced at the same time, despite the fighters being located in different parts of the world.

The On The Ground series takes viewers inside each camp, documenting the daily preparation, routines and mindset of both fighters. Production took place in Alabama with Deontay Wilder and in London with Derek Chisora, showcasing two very different training settings.

The idea behind the Deep Waters commercial stemmed from a moment during the fighters’ Face Off, where discussions around retirement and life after boxing emerged. Wilder remarked: “He’s in the retirement stage of his life. He’s trying to take me with him so we can go fishing.”

The creative vision involved placing both fighters together in a lakeside environment, echoing that exchange. However, due to geographical and logistical challenges, this could not be achieved in a single location.

Instead, the production team filmed in both Alabama and London separately. Body doubles were used for certain shots, while each fighter was recorded individually using green screen setups within their own training camps. These visuals were later combined during post-production to create a unified scene.

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Ryan Connor, Co-Founder of VOXY Media House, said: “It’s always a privilege stepping inside a fighter’s camp. Not just to see how they train, but how they live day to day. Deontay is a unique character. Funny, cool, eccentric, but also one of the hardest workers I’ve come across.

“We went for dinner with him and his team, heard stories from his past, present and his plans for the future. Deonte also took us to see his statue in Tuscaloosa. You can see why he’s achieved what he has. Getting the best out of fighters comes down to creating an environment where they feel comfortable.

“That’s something me and Joe Mitchinson – Co Founder of Voxy Media House have built over the last 10 years working closely with the sports biggest names like Oleksandr Usyk, Anthony Joshua and Tyson Fury and many more.”

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Following the US shoot, the crew returned to the UK to film Derek Chisora’s preparations in London.

This involved capturing moments within his local community, as well as documenting recovery sessions and media duties. The final output offers two contrasting perspectives ahead of the fight, while the commercial piece blends both fighters into a single narrative through post-production.

Derek Chisora is scheduled to face Deontay Wilder at The O2 Arena in London on Saturday, 4 April.

At-Home Fertility Testing from Sapyen Offers Couples a Faster Route into Treatment Pathways

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Across the UK, fertility testing is moving towards a more efficient model. Rather than attending multiple appointments and waiting for results, couples now have the option to test at home and arrive at their first clinic visit with key information already in place.

Sapyen, a fertility diagnostics provider used by IVF clinics including Avenues, has launched an integrated testing suite that combines male fertility hormone testingfemale AMH testing, and laboratory semen analysis in a single, structured process.

The offering includes a male hormone test measuring testosterone, FSH, and LH, alongside a female AMH test that provides an early indication of ovarian reserve. Each is priced at £69. These tests can be paired with a £149 semen analysis, processed in a laboratory after home sample collection.

The innovation lies in the coordinated use of these tests. Couples can complete a comprehensive fertility assessment before meeting a clinician, shifting the starting point of consultations from questions to informed discussion.

This development has immediate benefits. Traditional pathways are often slowed by separate testing stages and delayed male participation. By involving both partners at the same time, clinicians can move more quickly towards diagnosis and treatment planning.

The male testing component is particularly significant. Although male factors contribute to roughly half of infertility cases, testing has often been limited to sperm analysis. Adding hormone testing allows for a broader understanding of reproductive health.

On the female side, AMH testing provides an early signal that can help guide expectations and decision-making. Sapyen’s logistics enable semen samples collected at home to reach laboratories efficiently, removing traditional timing limitations while maintaining accuracy.

Clinics can adopt the system with ease, as results are delivered in familiar clinical formats that integrate into existing workflows. For patients, the experience is more straightforward, with fewer steps and reduced waiting times.

Overall, the approach offers a different entry point into fertility care — one where couples are tested together, clinicians gain earlier insight, and the path ahead becomes clearer from the outset.

Cheshire Founder Transforms Personal Experience into Accessibility Venture to Improve Brand Engagement

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A severely sight impaired entrepreneur who was once asked to leave a shop for bringing in her guide dog is now using her experiences to help businesses create more inclusive customer journeys.

Sangeeta Uppaladinni first made headlines in 2012 after being told to leave a London souvenir store while visiting during the Queen’s Diamond Jubilee weekend. That experience, alongside the broader challenges she has faced, has since motivated her to drive change in how accessibility is approached.

She is now launching Brand Positive Encounters®, a venture focused on helping organisations improve accessibility across their brand touchpoints for pan-disabled audiences, while also enabling businesses to benefit from the “purple pound”.

“Too many businesses are still treating accessibility as a compliance exercise instead of looking at the whole customer experience journey,” Ms Uppaladinni, from Alsager, Cheshire, said.

“There are 16.1 million disabled people in the UK, with a collective spending power of £446 billion a year. Can businesses afford to miss out on that?

“When businesses make their brand touchpoints accessible, they can tap into that spending power as another revenue stream. At the same time, pan-disabled people can buy from the brands they want to love, with ease. It’s a win-win.”

At the heart of the venture is what Sangeeta describes as a significant opportunity that many organisations have yet to fully recognise.

Ms Uppaladinni said: “Businesses often say they are meeting accessibility compliance and that should be enough. But in my view, there has not been enough progress in making brand touchpoints genuinely accessible in this day and age.

“That is the gap Brand Positive Encounters® is here to address. It’s about helping organisations move beyond minimum standards and take an honest look at how their brand is experienced by pan-disabled people in the real world. Accessibility should be seen as a route to better design, clearer communication and more meaningful engagement.”

She says the business is firmly grounded in her own lived experience.

“I have lived this reality since birth. The daily obstacles of trying to participate in a world not built for disabled people, and even trying to buy from the brands we love, can lead to frustration, stress and disillusionment.

“I wanted to roll up my sleeves and make a difference by working with businesses as a strategic partner in accessibility. I do that through a 360-degree approach, focusing on leadership mindset, behavioural change and auditing brand touchpoints.”

Ms Uppaladinni brings significant expertise in marketing communications, accessibility, disability advocacy, policy, and consultancy, having worked with organisations such as Siemens, DKT International, NHS bodies, Spacial.com, and Oxford College of Marketing, as well as through her own consultancy work.

About Brand Positive Encounters®

Brand Positive Encounters® offers two core services. The first is a brand touchpoint audit, enabling organisations to assess accessibility across customer-facing channels, produce a detailed report and identify practical improvements, often achievable within existing resources.

The second is The Great Escape Blueprint, a presentation and immersive workshop inspired by the real events of ‘WWII The Great Escape’. It focuses on project management, leadership mindset, problem-solving under pressure, adaptability, resilience and teamwork.

For Sangeeta, the two strands are closely connected.

“The Great Escape Blueprint is not separate from accessibility,” she said. “It’s about constraints, problem-solving under pressure, adaptability and resilience. I drew parallels between the barriers faced by the POWS – the great escapers, the obstacles I face through disability, and the challenges businesses face today.”

“What makes Brand Positive Encounters® different is its behavioural, lived-experience approach, looking beyond whether something passes checks to how it actually feels and functions for people. Many organisations focus on compliance. I want businesses to look wider than that.”

The business is aimed primarily at private sector organisations, particularly mid to large corporates, as well as public sector bodies seeking to improve access to services and information for pan-disabled audiences. It is launching nationally, with ambitions to expand internationally.

With Brand Positive Encounters® now live, Sangeeta is urging organisations to stop overlooking an untapped market and start creating accessible brand experiences for the people who want to engage with, and buy from, them.

Paul Davies Guttering Services Extends UK Coverage as Demand for Preventative Maintenance Grows

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Paul Davies Guttering Services has announced a further expansion of its gutter cleaning and repair services across the UK, in response to growing demand from homeowners and businesses seeking to prevent avoidable property damage.

The company is broadening its reach across key cities, including Gutter cleaning Liverpool, Gutter cleaning Sheffield, and Gutter cleaning Birmingham, enabling quicker response times and improved accessibility for customers requiring professional gutter services.

Across the UK, blocked and poorly maintained gutters continue to be a major contributor to water damage in properties. Issues such as damp, mould, and even structural deterioration can arise when maintenance is overlooked, with costs escalating rapidly — something the company says is becoming more widely understood.

A spokesperson for Paul Davies Guttering Services said: “We’re seeing more people take a proactive approach. Instead of waiting for problems, they’re booking regular gutter cleaning to avoid bigger repair bills later. Our job is to make that process simple, affordable and reliable.”

Paul Davies Guttering Services provides a full range of services for both residential and commercial clients, including:

  • Gutter cleaning and clearing
  • Gutter repairs and replacements
  • Fascia and soffit cleaning
  • Routine maintenance programmes

Using modern equipment such as high-reach vacuum systems, the company is able to carry out most work safely from ground level, reducing disruption and improving efficiency.

The expansion into cities like Liverpool, Sheffield and Birmingham reflects growing demand in built-up areas, where gutters are more likely to become blocked due to debris, pollution and weather conditions.

With wetter weather becoming more frequent across the UK, the company is encouraging property owners to prioritise regular inspections and maintenance to prevent long-term damage.

UK Gutter Maintenance Firm Broadens Nationwide Services with Growing Demand in Manchester

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Homeowners and businesses throughout the UK are being urged to stay vigilant about one of the most widespread and potentially expensive property maintenance issues — blocked gutters.

Gutter Specialists UK, a nationwide provider of professional gutter solutions, has announced the continued expansion of its services, with particular attention on major cities such as Manchester.

The company offers a full range of services, including gutter cleaning, repairs, and complete system replacements, supporting both residential and commercial properties across the country. In high-density urban areas, services such as gutter cleaning in Manchester are becoming increasingly necessary as properties contend with frequent rainfall, debris build-up, and ageing drainage systems.

According to the company, gutter upkeep is not simply about maintaining appearances. When gutters become blocked, they can lead to significant problems, including water damage, damp conditions, mould growth, and even structural complications if not addressed promptly.

A spokesperson for Gutter Specialists UK said: “Most people don’t think about their gutters until something goes wrong. By then, the damage is already done. Regular gutter cleaning is one of the simplest ways to protect your property and avoid expensive repairs.”

With a strong national presence, the company provides local engineers across the UK, ensuring that customers can access dependable services whether they are based in cities like Manchester and London or in smaller towns and rural locations.

The gutter cleaning service involves clearing leaves, moss, and other debris, as well as carrying out full system checks to ensure proper water flow. By using specialist equipment such as high-powered gutter vacuum systems, work can often be completed safely from ground level, reducing disruption and improving safety.

The company also notes that properties located near trees or exposed to challenging weather conditions may require more frequent maintenance to prevent blockages and overflow.

By offering clear pricing, no call-out fees, and free quotations, Gutter Specialists UK aims to keep its services accessible and straightforward for both homeowners and businesses.

As more people turn to online searches for terms such as gutter cleaning Manchester and “gutter cleaning near me”, the company continues to strengthen its position as a trusted provider of nationwide gutter services.

Morson Group and University of Salford mark 10 years of partnership supporting STEM talent

Morson Group has marked ten years of partnership with the University of Salford, celebrating a collaboration that has helped develop engineering and industrial talent across Greater Manchester.

The milestone was recognised at an event held at the University’s Greater Manchester Institute of Technology and the Morson Maker Space, attended by Vice Chancellor Professor Nic Beech, Salford Mayor Paul Dennett and Morson Group Executive Chairman Ged Mason OBE.

The event, titled Powering Progress in Salford, brought together students, educators and industry leaders to reflect on the impact of long-term partnerships between academia and business, particularly across sectors such as Aerospace & Defence and Buildings & Infrastructure.

Over the past decade, the collaboration has focused on building pathways into science, technology, engineering and maths through initiatives led by the Morson STEM Foundation, including the Gerry Mason Engineering Scholarship and mentoring programmes aimed at widening participation in industries such as Energy and Marine.

Professor Nic Beech said the partnership had delivered significant benefits for both students and the wider region.

“Working together we have created something genuinely unique which has brought huge benefits to our students and graduates and to the city as a whole,” he said.

“This partnership embodies everything that is so special about Salford – passion, determination, generosity and a clear commitment to championing local talent.”

Launched in 2015, the Gerry Mason Engineering Scholarship has supported more than 70 students, offering financial backing, industry placements and skills development. Many participants have gone on to careers across key engineering sectors, including roles within Morson Group.

Former scholar James Kelly, now a Senior Contract and Project Manager at Morson, described the programme as “a turning point” in his career.

“Through the programme, I gained invaluable industry experience with Morson, which led to the start of my career and shaped the path I’m on today,” he said.

A key part of the partnership is the Morson Maker Space, which provides students with access to industry-standard tools including 3D printing, CAD design and digital fabrication.

Dr Maria Stukoff, Director of the Maker Space, said the facility had grown into “a vibrant community” focused on experimentation and collaboration.

“Over the past decade thousands of learners have gained practical skills, confidence, and a creative, problem-solving mindset to succeed,” she said.

Speaking at the event, Ged Mason said continued investment in skills would be essential as industries evolve.

“It is essential for the future of key growth sectors that we invest in tomorrow’s talent today,” he said.

“As we step into another decade of working with the University to shape, support and encourage STEM talent, I am enormously proud of what’s been achieved, but also very focused on what lies ahead.”

Morson Group said the partnership will continue to focus on widening access to education and supporting regional growth, as it enters its second decade.