NewsDigitalFood manufacturer adds digitalisation to the menu with Made Smarter support

Food manufacturer adds digitalisation to the menu with Made Smarter support

Firstplay Dietary Foods is adding digitalisation to the menu with £120,000 automation investment

A food manufacturer, specialising in low protein products, has boosted productivity and growth after investing in technology through Made Smarter.

Firstplay Dietary Foods, based in Stockport, makes a range of low protein products for people with metabolic conditions like Phenylketonuria (PKU) which leave people unable to eat protein without risking brain damage.

With a growing international demand from patients and dieticians, due to the increased number of countries delivering newborn screening, the business has invested £120,000 in new digital machinery, increasing its blending capacity, while replacing a manual weighing and packing process with automation.

As a result, the business has increased production capacity 10-fold, reduced human error and waste, and is forecast to increase turnover by 30%.

In addition, two operators are now focussed on more value-add activities such as sales and complex packing tasks.

Tom Fletcher, Managing Director, said: “Our growth has been organic with only occasional investment to update our production processes.

“Our partnership with Made Smarter changes that. We have a long-term strategy and a digital roadmap to follow to achieve those goals. My only wish is that we had done it sooner.

“By replacing a manual low-skilled task with automation, we are able to do much more with the resources we have, as well as upskilling our existing staff, which to a small business is extremely valuable.”

Firstplay was established in 1993 by Steve and Linda Fletcher to help people living with PKU, an inborn error of metabolism which affects roughly 1 in 10,000 people in the UK.

Over the decades the business has grown steadily, innovating its product range to include dried pasta, flavoured pasta sachets, breads, baking mixes, snacks and soups, for an increasing global market.

With ambitions to target emerging markets in China, tthe Middle East and America, Firstplay needed to address its manufacturing productivity and efficiency challenges.

But a key bottleneck in the production process was the manual weighing and packing of certain products which had a limited capacity of about 600 packets per day, and was open to errors and waste.

With grant support from Made Smarter, Firstplay invested in a powder packaging machine, which includes an automated multi-head weigher and powder filler. It works by loading the product through a hopper, digitally weighs and corrects the amount of product, and then dispenses and seals it into a bag before delivering it for boxing.

The new equipment also introduced a live data feed, giving management real-time overview of variables such as the running speed of the equipment, total giveaway, and average weights over the course of a shift.

The outcome has been transformative, increasing the number of sachets it can produce from 600 per day to 6,000 sachets per day.

Digital process control means that packets are more consistently filled, improving quality and reducing waste, both in time and in packaging materials.

With a roadmap to digital transformation in hand, Firstplay is now exploring a series of projects including data and systems integration technology to link its new machinery with a barcode scanning system for stock control, and implementing business and production software for better data analytics to improve production efficiency.

Donna Edwards, Made Smarter’s North West Adoption Programme Director, said: “We are delighted to be supporting Firstplay on the first stage of its digital transformation. It is a  fantastic example of a business using technology to automate a process, creating growth and upskilling existing roles, while laying the foundation for further improvements.

“Firstplay is among hundreds of manufacturers in the region grasping the opportunities offered by Made Smarter which include expert, impartial technology advice, digital transformation workshops to help take that first step to transform a business, and support with technology investment. I would encourage other SME manufacturers to do the same.”

For more information, visit www.madesmarter.uk

News Desk
News Deskhttps://www.businessmanchester.co.uk/
The Business Manchester News Desk team is a collective of experienced journalists and editors dedicated to delivering comprehensive business news and insights from the Manchester area and beyond. With a strong background in finance, technology, property, and innovation, our team ensures that our readers stay well-informed about the latest trends and developments in the business world. Through in-depth reports and insightful analysis, the Business Manchester News Desk team is committed to providing high-quality journalism to its audience.
Latest

As AI Creates More Content, Human Curation May Become the New Digital Filter

With artificial intelligence making it easier to produce and distribute digital content at unprecedented scale, web entrepreneur Miles Noble believes trusted human judgement could...

Engage Customer Summit returns to London on 7 and 8 October

The two-day edition brings 3,000 senior leaders and case studies from 250 of the world’s largest brands to Evolution London, built around a joined-up...

Rising demand for pawnbroking drives 115% profit increase for Prestige

LONDON, UK. September 23rd, 2026: Growing numbers of Britons are using valuable possessions to unlock cash, with Prestige Pawnbrokers reporting a major rise in...

Asbestos Continues to Claim Thousands of Lives Each Year, Says Shield Services Group

BRISTOL, UK. September 23rd, 2026 - The long-term impact of asbestos exposure remains a significant concern for businesses, landlords and property owners, with thousands...
Subscribe to our newsletter
Business Manchester will use the information you provide on this form to be in touch with you and to provide updates and marketing.
Don't miss

Car thief jailed after hit-and-run robbery of cyclist

A TEENAGER has been jailed after knocking a young man off his e-bike in a stolen car, leaving him injured on the ground and...

Asbestos Continues to Claim Thousands of Lives Each Year, Says Shield Services Group

BRISTOL, UK. September 23rd, 2026 - The long-term impact of asbestos exposure remains a significant concern for businesses, landlords and property owners, with thousands...

The hidden costs of a wall mounted TV begin before the first hole is drilled

A wall mounted television can create more usable space, but planning only for the screen and bracket can leave homeowners with awkward viewing positions,...

As AI Creates More Content, Human Curation May Become the New Digital Filter

With artificial intelligence making it easier to produce and distribute digital content at unprecedented scale, web entrepreneur Miles Noble believes trusted human judgement could...

More News

Manchester’s newest food experience offers businesses a Christmas party with a difference

For businesses looking for an alternative to the traditional Christmas party this year, Food Escapes allows you to swap the standard format for an immersive city-wide...

From tradition to innovation: EU organic food and drink arrives at ExCeL London

LONDON, UK. September 10th, 2026 - European organic food and drink will be in the spotlight at this year’s Natural & Organic Food Show,...

EU Campaign encourages people to make Sober October the starting point for year-round mindful drinking

LONDON, UK. September 3rd, 2026 - Beer, wine and spirits specialists working with the EU’s “More Than Only Food & Drink” campaign have identified the...