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18% of small businesses have considered closure in the past year

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Prices rises, extension to business hours and energy savings top tactics to keep small firms afloat

October 2022: A new survey of 1000 small business owners and managers has revealed that 18% have considered closing their business in the past year in the face of rising costs.  The leaders of small firms in the North East were the most likely to contemplate this decision while business closure was simply not on the radar for any of the owners and managers of small firms surveyed in the East Midlands.  As rising costs bite down, the survey by Purbeck Personal Guarantee Insurance has uncovered the measures being taken by small firms across the UK to keep themselves afloat.

42% have implemented price increases, topping the list followed by energy saving measures being used by 31%.  23% are increasing or changing their business hours, while 20% are looking for extra financial support either in the form of new investment or an extension of an overdraft limit:

Increase prices                                            42%

Cut energy use                                            31%

Increase business hours                               13%

Seek new investment                                   13%

Operate the business remotely                     11%

Change business hours                                10%

Reduce workspace                                       9%

Relocate                                                      7%

Extend overdraft limit                                  7%

 

Todd Davison, MD of Purbeck Personal Guarantee Insurance said: “Small business owners continue to show immense resilience and are taking sensible measures to manage costs as a matter of survival. However, our survey suggests there are clear differences in how businesses are coping in different regions of the UK, underlining the importance of the ‘Levelling Up’ agenda.

“Purbeck’s focus is on enabling small businesses in the regions most impacted, to access funding without risk to the business owners/directors. The key issue is that small businesses must not over-extend themselves financially given the rise in interest rates and risks of signing personal guarantees for business loans. If access to new funding is vital and investors are proving hard to find, then expert, independent advice from a professional such as commercial finance broker is critical. This will help to ensure the right loan product is secured for the business’s needs.”

Regional Analysis

  • Bosses of small businesses in the North West are taking a wide range of measures to cut costs but increasing prices and cutting energy use are the most common and outside of London and the South East, small business leaders in the North West are amongst the most likely to take a pay cut. Compared to other regions however, they are less likely to cut headcount or reduce workspace.
  • Small businesses in the East Midlands and Wales are most likely of all regions to increase prices. More small firms in the East Midlands compared to the rest of the UK are extending their overdraft limit and this is one of the top regions to cut energy use to cut costs
  • West Midlands based small firms are most likely to save costs by operating the business remotely and by cutting headcount but leaders in this region are also the most likely to be offering financial support to staff
  • The owners and managers of small firms in the North East are most likely to reduce workspace or relocate to save costs as well as extend business hours. Interestingly, small business leaders in this region are the most likely to ask friends or family for financial support
  • The bosses of London based small firms are more likely than other regions to take a pay cut as well as to sign a personal guarantee for a business loan which would put their personal assets at risk if their business fails. Worryingly, they are also the most likely to cut back on their business insurance costs
  • The owners and managers of small businesses in the South East and South West are also seeking new investment and bosses of small businesses in the South East follow London in considering taking a pay cut
  • Small businesses in Scotland are increasing business hours but like the West Midlands, are offering financial support to staff.

Manchester-based investment business welcomes biggest ever apprenticeship intake

  • Award-winning apprenticeship scheme welcomes 22 new apprentices
  • Apprentices join investment and technology teams at FTSE 250 firm AJ Bell
  • Scheme enters its sixth year with 140 now having taken part in apprenticeships across AJ Bell

AJ Bell, the FTSE 250 investment and pensions business headquartered in Manchester, is pleased to announce it has welcomed its largest ever apprenticeship scheme intake.

A total of 22 apprentices have joined the business in its 2022 intake. It means that since launch six years ago 74 new apprentices have taken part in AJ Bell’s core Investment Operations Specialist and Digital Apprenticeship programmes for people aspiring to build a career in financial services and technology.

This year’s intake will see 13 apprentices join the Investment Operations Specialist Programme, where they will undertake a Chartered Institute of Securities & Investment qualification as part of their two-year work and study position with AJ Bell.

A further 9 join the Digital Apprenticeship Programme scheme, which will see them obtain a Digital & Technology Solutions degree with Manchester Metropolitan University (MMU) while working in AJ Bell’s Technology Services team.

The apprentices have completed a three-week induction programme, during which time they met senior leaders in the business, including CEO Michael Summersgill, before beginning their new roles.

The business also offers apprenticeship training on its Team Leader and Manager development programmes for existing staff, with the total number of apprentices to have enrolled across all its schemes now numbering 140.

AJ Bell was named North West Large Employer of the year at the National Apprenticeships Awards 2021, which recognise the very best employers, apprentices and apprenticeship champions across the country.

Applications for AJ Bell’s 2023 apprenticeship scheme will open in November.

AJ Bell CEO Michael Summersgill says:

“We’re delighted to welcome the biggest ever intake into AJ Bell’s award-winning apprenticeship scheme, which has gone from strength to strength since launching six years ago. Developing our people is something I’m really passionate about and I’ve been privileged to witness our apprentices becoming key members of their respective teams, with every apprentice completing the programme subsequently going on to be offered a permanent role at AJ Bell. Our two programmes offer a fantastic opportunity for anyone that wants to build a career for themselves in financial services or technology to join a brilliant team in our Manchester office and study at the same time.”

Max Heath, who recently joined the Investment Operations Specialist apprenticeship programme, adds:

“I really enjoyed the induction period, where I met so many heads of departments which was really good for helping me understand what each department at AJ Bell does.

“I am really looking forward to the networking aspects of the scheme – AJ Bell really values networking between departments and often organise social events to encourage this.

“Working in my team as an apprentice, everyone is so nice and informative. As someone who asks lots of questions, I sure do get all the answers!”

Banc Appoints Big Agency Talent to Lead Client Services

Manchester-based digital agency Banc attracts big agency talent for their latest hire in the Client Services team.

Taking on the role of Account Director, Neil Dring will oversee Banc’s extensive client base, enhancing account growth and business development whilst supporting the agency’s strategic evolution. Neil started his digital marketing career 18 years ago – and has worked for three agencies in that time, including a decade long stint at CTI Digital. Prior to this, Neil worked in-house for Royal Northern College of Music and Out There events.

Jonathan Branney, Banc’s Strategy Director, said of the appointment: “I cannot think of a more astute and intelligent professional to be heading up our burgeoning team. Neil not only brings with him extensive and rich client services experience, but years of enterprise-level technical project management knowledge, which will no doubt add significant value to our website development and marketing propositions – as well as further improving the outstanding experience we pride ourselves on offering to our clients”.

Neil said: “Banc is a fantastic agency with a client-first focus, a great working environment and a vast roster of exciting accounts. I’m delighted to be a part of the hugely talented team here. I can’t wait to build on our successes, continue to grow our accounts and bolster performance for our clients”.

Commuters return to Seacombe as Mersey Ferries refresh project is completed

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  • Commuter and River Explorer back at Seacombe after almost two-years
  • Woodside terminal now closed for works to the landing stage
  • Upgrades are part of plans to enhance the Mersey Ferries for future generations

New commuter bundle tickets introduced to reflect hybrid working and encourage more people on board

Mersey Ferries services are making a welcome return to Seacombe, Wirral following a major upgrade of the ferry terminal that has welcomed passengers for hundreds of years.

Both Commuter and River Explorer Cruises returned to Seacombe this morning (Monday 17 October) for the first time since it closed for refurbishment in December 2020, and ahead of the opening of the Eureka! Science + Discovery next month.

As part of this multi million pound investment, both the 130-year-old linkspan bridges were replaced, signifying a major piece of engineering work which can be viewed online.

The landing stage has been refurbished, with the installation of new powered gangways to help people get on and off the ferry easily and safely as well as a contemporary ticket office area – integrating fully with the new Eureka! Science and Discovery attraction.

Following the successful completion of this project, attention now turns to Woodside Ferry Terminal, Wirral, which has closed for a similar upgrade closely linked to wider regeneration plans for the local area.

Improvement works at both ferry terminals are part of the Combined Authority’s plans to help make sure the iconic ferries can sail along the River Mersey for generations to come, helping passengers to cross the river quickly while taking in the best views of the Liverpool and Wirral waterfronts.

Cllr Liam Robinson, Transport and Air Quality portfolio holder for the Liverpool City Region Combined Authority said:

“It’s been great to see so many of our loyal commuters returning to Seacombe this morning and we remain extremely grateful for the patience they have shown whilst this much-needed refresh took place and I’m sure they will be impressed with the work that has been done.

“Now that services are back at Seacombe, we can move on to Woodside and start the process of giving it a similar refurbishment that will support the on-going regeneration works in Birkenhead.

“Our commitment to the Mersey Ferries remains as strong as ever as they are an important part of our cultural identity in the city region. These works at both of our Wirral terminals will make sure the ferries can continue to operate from there for many years to come.”

New commuter ticket bundles for 3 and 5 days are available at Seacombe in a move to make it easier for passengers who may only be travelling for part of the week to use the ferries.

Passenger numbers on the Mersey Ferries have recovered strongly following a significant drop during the Covid pandemic.

The latest data suggests the number of people enjoying the ferries has risen to pre-pandemic levels, with significant further growth predicted over the coming years.

More information is available on line and you can read our blog about the hidden history of Seacombe Ferry Terminal.

Move Over London

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This tech platform is proof the future of art & tech doesn’t have to be London centric.

Manchester has always been an entrepreneur’s city. It was at the forefront of the industrial revolution, the birthplace of the world’s first stored computer system, and in recent years the fastest growing tech hub in Europe. With a history of innovation, it makes sense companies emerging from this constantly evolving city are carving out spaces previously thought to be reserved for the London crowd.

Such is the case with Arcarta, a young tech platform serving the art market. Founded in 2019 by Tom Noon and Matthew Whiteley, the Art Market Due Diligence Platform serves over 300+ international art market clients found in the likes of London’s Mayfair gallery district and New York City’s Upper East Side. For this reason alone, you could be forgiven for thinking their HQ would be off Regent’s Street, but Arcarta’s home is firmly rooted in Manchester’s St. Peter’s Square.

Both northerners themselves (Matthew was born in North Yorkshire and Tom in Wigan), the duo made Manchester their HQ out of economic necessity, starting the company as housemates, and ideating around Tom’s kitchen table. But, as the company has grown to include elite clients such as PACE, Colnaghi and publicly listed art marketplaces, there is no desire to move anytime soon.

As Matt explains, “Having lived in different cities around the world I’ve always felt a special connection with Manchester. We feel like we have a great work life balance here. As we’ve grown and expanded our team, Manchester felt like the perfect place to call home for the business. With members of the team spread across the UK and EU, travel links and the location of the city have suited perfectly.”

Tom also has a special attachment to Manchester and appreciates its community feel. “Manchester has somehow managed to continue to feel small – and less frantic than some major cities – even as it continued to expand.”

And with recent major investment into the Manchester arts and cultural sector they won’t be alone for long.

Recently the new Factory International Arts and Cultural Centre has brought attention to what has be dubbed a ‘rebalancing of the country’. The largest government investment since the Tate Modern, it is clear Manchester is asserting itself as a serious cultural hub.

This, married with its already booming tech industry, means that Tom and Matt are in the right place to grow their company.

It also offers them flexibility – hiring an international team that spans across the UK and Europe, while still being a train ride away from their clients.

As for why they have managed to carve out a space for themselves in a London dominated landscape – both credit their shared values of optimism, honest realism, authenticity, and radical transparency. They also have a lot in common with their clients, who are also small-mid sized business owners.

With an average team size of 4-7 people, it is easy to forget that galleries are primarily small businesses. While it may seem unglamourous, Anti Money Laundering Regulation is a legal requirement – and a process small businesses are not always equipped to do.

Supported with a background in experience design, Matt and Tom have made it their mission to understand their art community fully. Providing a necessary service, they put customer experience at the centre of everything they do – creating a product made for non-compliance art professionals that is elegant, visually appealing and easy to use.

As Head of Product Matt asserts that, “having a background in user focused design has helped us ensure our products are usable no matter how technically skilled someone might be. Since the beginning we have endeavored to make the complex feel simple.”

Tom, who acts as CEO, echoes Matt stating that while it is “easy to overlook, Anti-Money Laundering regulation has – and will always have – a two-sided impact affecting both buyers and sellers. As a two-sided design challenge, our focus has – and will always be – to minimize disruption to sales between trustworthy, legitimate persons, by arming a gallery with reasons to transact with anyone, anywhere and provide the required evidence to back this up.” 

But that is not to say that Arcarta is all tech, and no art. Tom regularly makes trips to all the major London art fairs and the company has an evening event launching at Cromwell Place in South Kensington this November.

For now, they have the best of both worlds, able to dip into London when necessary but grow their base close to home.

As they move forward, they are focused on making their client’s lives easier, “any day the process doesn’t feel like a burden that looks like success,” and getting their new office dog Chico acclimatized to walks around St Peter’s Square.

EY’s dealmakers in the North advise on transactions worth more than £2bn

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  • EY team advised Croda on the £667mn divestment of its Performance Technologies and Industrial Chemicals business.
  • Momentum in the local deals market continues as companies look to transform during continued economic and geopolitical uncertainty.
  • 2022 will end with a more subdued number of completions, which will continue into the first half of 2023.

EY’s North Strategy and Transactions teams have advised on deals worth more than £2bn so far this year.

One of the most significant transactions they worked on was the £667mn divestment by East Yorkshire-based Croda, of its Performance Technologies and Industrial Chemicals business to a wholly owned subsidiary of global food corporation Cargill Inc.

Completing in July 2022, a multidisciplinary team from EY advised Croda, pre and post deal completion, supporting the client with financial vendor due diligence, a separation blueprint, support on operational aspects of the carve out, tax structuring, valuations assistance and the sales and purchase agreement.

Mark Clephan, EY’s North Corporate Finance Partner, said: “After a resurgence of deals in 2021, economic headwinds stunted the number of deal completions in the first half of this year. However, despite the geopolitical tensions and cost pressures, the transactions market has remained active, driven by a strong flow of private capital.

“EY’s team in the North has seen continued momentum and appetite for transactions, driven by businesses looking to transform and shape their organisations for the future, particularly using technology, which is boosting activity in that sector. Companies are investing in tech to boost capability, source management data, disrupt established industries, and improve customer/client experience.”

Deals EY advised on

Most recently, the dealmakers at EY assisted SymphonyAI in acquiring financial crime detection business, NetReveal®, from defence contractor BAE Systems. They also advised OCS Group UK, a facilities management business, to sell its facilities services division to global investment firm Clayton, Dubilier and Rice (CD&R).

Looking back to quarter two (Q2), the team worked on nine business deals totalling more than £1.2billion, spanning a range of industries including technology, gaming, sales and advertising, and automotive.

Deals EY advised on included: the acquisition of game developer Sybo by mobile gaming studio, Miniclip, which expanded its business operations by opening a new office in Lisbon earlier this year; the purchase of leading salesforce consultancy, Pexlify, by Japanese PR and advertising firm, Dentsu Group; and the sale of major tech-enabled used-car platform Big Motoring World to Private Equity investors Freshstream PE.

The team also provided buyside due diligence to web hosting firm Miss Group as they acquired IT solutions businesses Cloudnet, Cloud Access and PrivateVPN.

Closing out the quarter (Q2), the team acted on the £80mn acquisition of Grant Westfield – a bathroom panel manufacturer – by Norcros; and the agreement to acquire roller garage doors business, Garolla, by consumer and technology investors Mayfair Equity Partners.

The pace of completions in 2022 was set in quarter one (Q1), when EY acted on seven deals worth almost half a billion pounds, including: LDC’s investment in Manchester-based digital agency, CTI Group; providing financial due diligence (FDD) to TIMCO (TI Midwood & Co Limited), on its acquisition of Bufab; assisting Premier Technical Services Group’s (PTSG) acquisition of Nationwide Specialist Services (NSS); and delivering buy side due diligence services to FleetCor Technologies during its acquisition of Levarti UK Limited.

Mark Clephan added: “The whole team at EY has worked on some tremendous deals so far this year, helping local businesses with their growth and transformation ambitions, in what remains a challenging and uncertain market.

“In the last quarter of the year we expect the deals market to be tougher, in the face of continued economic volatility. That is likely to characterise the first half of 2023, with a potential pick-up in the second half of the year.”

Co-op Live reveals unique ‘smart bowl’ design as opening moves closer

New image renders reveal the interior of Co-op Live’s innovative ‘smart bowl’, taking inspiration from conversations with Bruce Springsteen and venue investor Harry Styles.

The bowl, designed with an intimate atmosphere in mind, will feature no corporate branding, ensuring both the fan and artist can fully immerse themselves in the show. The suites lining the edges of level 2 will also utilise soundproof black curtains to maximise the impact of the shows sound and lighting.

The UK’s only music-first arena will boast the largest floor space of any indoor venue, a significantly lower ceiling, and tiered seating that brings fans closer to the artist. Unlike venues designed primarily for sporting tournaments or public exhibitions, Co-op Live is the first of its kind to be built around concert acoustics.

“Co-op Live is about the fan and the artist, it is specially designed to deliver the best sound, atmosphere and experience for everyone who walks through our doors,” says President of OVG International, Jessica Koravos. “Innovative technology and design will bring a unique live entertainment experience to the UK.”

Set to open in December 2023, the 23,500-capacity venue is currently under construction on Manchester’s Etihad Campus. The project is a joint venture between Oak View Group and City Football Group, alongside private investor Harry Styles who has been instrumental in the design, offering personal insight having visited major venues and arenas worldwide.

“I am incredibly happy to be partnering with OVG on their plans for Co-op Live,” Styles revealed in 2020. “Manchester is an incredible city filled with incredible people and I couldn’t be happier to be involved in this project. It very much feels like coming home.”

Co-op Live’s 330 tonnes of rigging capacity and 8 loading bays ensure the ability to bring some of the industry’s biggest live productions to Manchester.

The fan experience will be further heightened by 32 bars, restaurants, and lounges, including a locally sourced and sustainable food and drink offering.

TALOS360 MARKS NEXT MAJOR MILESTONE AS IT PARTNERS WITH LDC

Talos360, an award-winning provider of human capital management (HCM) solutions, has chosen to partner with leading mid-market private equity firm LDC to support the next stage of its growth journey.

The company, which was co-founded by Stephen Rundell and Tomas Coulter in 2009, is one of the UK’s fastest growing HR technology providers. Its proprietary recruitment and engagement technology helps businesses to better attract, recruit and retain talent, and it is a trusted partner to more than 700 businesses. Customers range from SMEs to blue chip organisations, and include household names such as Easyhotel, The Entertainer, Homebase, Graham & Brown and Purplebricks.

Talos360 has become a market leader in SaaS talent solutions through the quality of its product and the service its team provides. It has also built a reputation as a people-first business through its commitment to supporting employees. This was independently recognised earlier this year when Talos360 was named the fifth best workplace in tech by Great Place to Work.

Today, Talos360 employs more than 120 people at its headquarters in Warrington. It has grown rapidly in recent years, ending 2021 with increased revenue of 56% – which includes a 94% increase in tech revenues – and is on target to finish 2022 with a turnover of more than £10m.

LDC is backing the existing management team, led by CEO Janette Martin and Co-Founder Stephen Rundell, to support their organic growth strategy and explore complementary acquisitions. Financial details of the transaction are undisclosed, and it provides an exit for existing investor Tristan Ramus and his team at Twenty20 Capital.

With LDC’s support, Janette and the team will be able to further invest in product development and continue to evolve its proposition for the benefit of new and existing customers. The partnership will also enable the team to create further opportunities for employees and it plans to create more than 50 new jobs by 2025.

The investment was led by John Clarke, Investment Director at LDC in the North West. He was supported by Investment Managers Camilla Greenwood and Grant Goodwin, and Dale Alderson, Partner and Head of LDC in the North West.

Both John and Dale will join the board as Non-Executive Directors, alongside Chris Herrmannsen, Founder of global talent acquisition and management business Ochre House, who joins as Non-Executive Chair.

Stephen Rundell, Co-Founder of Talos360, said: “We’re really proud of the business we’ve built, and I’d like to thank Tristan and the team at Twenty20 Capital for helping us to get to where we are today. As we look to the next stage of our strategy, we see huge potential for continued growth and with the team’s track record and sector expertise we’re confident LDC is the partner to help us tap into this.

“We also wanted a partner who would be a good cultural fit. Our people are our most important asset and to have a partner that mirrors the characteristics we look for in our own employees – caring, genuine and down to earth – was key for us.”

Janette Martin, CEO at Talos360, added: “I am incredibly excited about our partnership with LDC. We share a passion for developing people-first, high-growth businesses and I can’t wait to have the team join us at the boardroom table. From day one, it was clear that LDC is an investment partner that backs management teams and supports their strategy, which is exactly how we want to work.

“I’m so proud of what we have achieved so far and there is no doubt that we have an incredible opportunity ahead of us. Our amazing team is brimming with ideas, and we’re looking forward to what we can bring to both existing and new customers. To have a partner that will add value and support us along the way is exactly what we were looking for.”

John Clarke, Investment Director at LDC, said: “Talos360 is a fantastic business and the management team’s strategy of putting its people and customers first has enabled them to build an enviable proposition within the market. There’s a real opportunity to build on this, enabling the business to support more customers with their talent strategies, and we’re looking forward to supporting Janette, Stephen and the wider team on their journey.”

LDC has a strong heritage of supporting the growth of HR SaaS businesses. The private equity firm successfully backed the growth plans of workforce management software specialist Mitrefinch, helping the management team to double revenues and increase employee numbers by 64 per cent during its four-year partnership. It also supported HCM software solutions provider CIPHR during a four-year partnership, helping the management team to double its headcount and drive a compound annual revenue growth of more than 25 per cent.

Janette Martin has recently been named one of LDC’s Top 50 Most Ambitious Business Leaders of 2022. This follows her being recognised as The Optima Talent Tech Leader of the Year at The TIARA Talent Tech Star Awards, where Talos360 was also awarded The Talent Tech Scale-Up Award in recognition of the company’s growth.

Houlihan Lokey (Dominic Orsini, James Grundy, Matt Doyle and Ben Levett-Dunn) both originated and acted as lead adviser on the transaction, providing corporate finance advice to Talos360. Legal advice was provided by Addleshaw Goddard.

LDC was advised by GP Bullhound (corporate finance) and DWF (legals).

Tech recruiter appoints MD and eyes up US growth

A fast-growing tech recruitment firm has appointed a new managing director as part of its strategy to expand internationally.

Manchester-based Fairmont Recruitment has promoted Mark Pugh to the role of MD while CEO Jack Donohue and director Andy Ward focus on new opportunities in the USA and UAE.

Fairmont Recruitment recently signed a five-year lease on 2,100 sq ft of space in 53-55 Mosley Street, Manchester and plan to grow their headcount from 13 to 20 by the end of the year.

Donohue said: “It’s an exciting time for Fairmont Recruitment. Since we moved into Manchester city centre we’ve focussed on growing our brand internationally and not just in the UK.

“As part of that, I’ll be looking at locations internationally, most noticeably in the US and then the UAE.

“As a result we needed someone to run the UK operation and Mark was the perfect choice to continue our success.”

Fairmont was founded in 2018 and is on track to double its turnover to £3.5m in the current financial year.

Pugh said: “We’ve exceeded all our financial targets and remain extremely ambitious in terms of our future growth.

“We know the US is a buoyant market and less saturated than the UK. Jack and Andy will embark on opening up a foothold in the US while my role will be to look after the UK, both from a delivery perspective and operationally.”

New senior recruit joins award-winning firm Claritas Tax

Claritas Tax, the independent tax advisory firm with offices in Birmingham and Manchester has announced the arrival of Katie Edwards, Senior Manager, to its award-winning team.

Joining this month, Katie will bolster the rapidly expanding Transaction Tax and privately owned business tax service lines at Claritas. Katie has previously worked for Big Four and boutique tax advisory firms specialising in advising mid-market businesses, entrepreneurs and family offices on a wide range of tax issues throughout their business life cycle.

The appointments come as Claritas accelerates its growth and expands its operations which now include more than 14 key tax service lines.

Katie comments: “I am thrilled to join Claritas and look forward to working with such a high-performing tax team. Their ambitions are strong, which matches the market demand, and with my broad-ranging experience I feel that I can support them further to enhance the services provided to clients to navigate tax challenges and achieve their commercial objectives.”

Iain Wright, Partner at Claritas said: “With the firm having recently been recognised as ‘Specialist Transaction Team of the Year’ at the Insider Midlands Dealmakers awards, Katie is a key hire for Claritas. Her arrival is a further boost to our market-leading tax advisory service. We are committed to building a best-in-class team that advises and supports our clients fully as they navigate the increasingly complex and ever-changing world of tax.

Matt Hodgson, Partner at Claritas adds: “Katie has a wealth of experience and will provide the depth and breadth of experience needed to guide and develop our people, serve our clients and stakeholders, and position us for long-term sustainable growth.”