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Salford Cruise1st wins prestigious CLIA Travel Agent of the Year Award

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Salford Quays based company, Cruise1st, is the proud winner of the CLIA (Cruise Lines International Association) Travel Agent of the Year Award, announced at the annual Cruise Excellence Awards at the recent CLIA’s Cruise Forum & Winter Ball.

The ceremony recognises those that contribute to the ever-growing cruise industry, which saw 1,971,000 million Britons take a cruise in 2017, representing an increase of 4.3 per cent against 2016.

Scooping the Award – against all their major competitors – Cruise1st, one of the UK’s leading cruise specialists, has been recognised for its outstanding customer service, breadth of product and understanding of the market and its outstanding commitment to the growth of the cruise industry.

As commented by Dan Townsley, CEO of Cruise1st, “We are exceptionally proud to have won this award and see it as a real indication that great service, amazing staff and hard work certainly pays off.  We’ve been building and growing our business over the last few years, even opening the country’s first ever interactive and immersive cruise store in Manchester last year.  We now offer not only the best customer service to everyone from regular cruisers to first-timers, but also to give customers great deals on cruises, free hotel stays, exclusive offers and outstanding land excursions. For this to be recognised by our peers is simply brilliant. We can’t say a big enough Thank You for this honour.”

Voting for the CLIA Awards is by a Senior Team at the organisation. Andy Harmer, CLIA UK & Ireland director, said: “The CLIA Cruise Excellence Awards celebrates the cruise sector and its continued success. The ceremony recognises the individuals and businesses that make a huge contribution to help this industry grow. From ocean to river, luxury to expedition, there is so much choice when it comes to cruise holidays that there truly is a cruise for everyone. The challenge for travel agents is to be able to show this to those who are yet-to-cruise or have never even considered a cruise, something that each of the finalists at this awards ceremony do outstandingly well.”

Manchester gin lures a dragon

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Manchester gin-thusiasts Mark Smallwood and Liam Manton created Didsbury Gin in 2017 and the tipple has already been hailed by Vogue Magazine as ‘one of the most exciting new British gins’.

Hot off the heels of redundancy, and a bumper year making gin, Mark from Middlesbrough and Liam from Manchester took on their biggest challenge yet, the Dragons’ Den.

The craft gin makers bagged themselves three minutes to pitch their plans for world domination to the BBC show’s five resident multi-millionaires in a bid to convince them to invest their own cash in the craft gin company.

After some initial banter between the multi-millionaires, Liam and Mark hooked in offers from both Jenny Campbell and Tej Lalvani. Ex-career banker turned business turnaround specialist and European cash machine entrepreneur Jenny prides herself on helping young talent realise their potential and the gin-makers felt an instant chemistry with her. What’s more she has a well documented love of gin and her own home gin bar already!

With the promise of help scaling up the business and reducing costs so they could increase production of the gin, enabling them to offer the right price point to take their product to the bigger retailers and restaurant and bar chains, Liam and Mark took Jenny’s offer of £75,000 for 33.3% of their one year old business.

Since the show was recorded in April 2018 Jenny has already guided Liam and Mark through a rebrand, an upscale of the business as well as legal and financial advice, and they are now just days away from announcing a number of listings with some of the UK’s biggest bar groups.

Corporate social responsibility manager for a construction firm Liam and partner in gin ex-bar manager Mark were spookily both made redundant from their respective jobs at the beginning of 2018 just as the gin business was starting to take off.

After first deciding not to take part in the BBC show in January 2018 because they had jobs and didn’t feel that it was the right time for the business, they jumped at the chance later on in the year just after they had been made redundant.

Liam Manton, co-founder of Didsbury Gin, said; “It was terrifying especially when minutes before we went in front of the Dragons we realised that our glasses smelled of egg. Sulphur in the washing machine water had made them disgusting and our gin would also be disgusting. We had to wash everything very quickly before our chances were ruined.”

Mark Smallwood, co-founder of Didsbury Gin, continued; “We loved having the opportunity to appear on the show, and when Jenny offered to invest, everything just seemed like it was coming together. Her no-nonsense Northern personality fits really well with the brand we are building, and we really liked how straightforward she was with us. She has some great ideas, and saw the growth opportunities for Didsbury Gin both nationally and internationally. Plus, we know she has a genuine interest in the product because she is a gin drinker herself.”

Jenny Campbell, Dragon and business turnaround specialist, said; “Didsbury Gin is all about Mark and Liam. They instantly drew me in with their charm and I thought this could work. I also went to school in Didsbury so I thought that was a good omen! They knew their product and the numbers behind the business, they stood their ground when my fellow Dragons attacked and most importantly I liked them. I think gin drinkers across the UK will too. They have a great brand which will be taking on the classics names by the end of the year. Watch this space.”

Deloitte completes nine deals in two months

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Deloitte’s transaction services team in the North West has completed nine deals in the last two months, with deal values doubling to £5.5bn over the last year.

Among a series of high profile transactions, the business advisory firm advised on the acquisition of Mobile Phones Direct by AO.com, the sale of property consultancy GVA by private equity house EQT Partners to Avison Young, and the sale of Manchester-based logistics service provider Yearsley to Lineage Logistics Holdings. Deloitte also provided financial and tax vendor due diligence to Manchester-based hosting provider UKFast on the sale of a 30 per cent stake to private equity house Inflexion, which valued the business at £405m.

The firm has also started the New Year strongly, advising Waterland Private Equity on its investment in residential services provider Sandcastle Care.

Over the course of the year, the transaction value of the deals advised on is an 87 per cent rise on the £3bn seen over the same period last year, with the team advising on a total of 44 deals. Two sectors have been particularly significant over the last 12 months – consumer business and technology, media and telecoms (TMT).

The Deloitte North West team has advised on 14 deals worth £2.2bn in the consumer business sector (which also includes logistics and travel) which is more than treble the £0.7bn completed over the previous year. This includes some of the region’s most significant transactions including advising Equistone-backed Travel Counsellors on its secondary buyout by Vitruvian Partners, and Eddie Stobart Logistics Plc on the acquisition of The Pallet Network.

The North West’s flourishing TMT sector has also seen a rise in deal values over the last year, with the Deloitte team advising on transactions worth £1.4bn, again nearly treble the previous year. This includes advising NorthEdge Capital on its investment into Cloud Technology Solutions, as well as Waterland Private Equity’s acquisition of GasTag.

To maintain this success, Deloitte has continued to strengthen its transaction services team in the North West, adding over ten new members in the last 12 months. Based across the firm’s Manchester and Liverpool offices, the team now consists of 30.

Dan Wright, Transaction Services Director at Deloitte in the North West, said: “Over the last eighteen months, our transaction services team has been at the heart of some of the region’s most significant deals, demonstrating our range of advisory expertise. Despite the challenging global market conditions, the success of the team in the last year underlines the appetite for growth through acquisition, as well as the opportunity presented to private equity houses.”

Jodi Birkett, Transaction Services Partner at Deloitte in the North West, said: “I am absolutely delighted that we have been able to work alongside so many high profile and influential clients in the region. It is fantastic to see our region thrive and continue to support entrepreneurs as they build businesses of quality and scale. The North West continues to show considerable resilience and demonstrates an appetite to invest in the right opportunities. We approach 2019 with cautious optimism for our region.”

Manchester Airport celebrates record 2018

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Manchester Airport’s busiest ever festive period helped the Northern gateway to report a record year for passenger numbers in 2018.

More than 28.2 million passengers passed through the UK’s third largest airport in the last 12 months.

Popular holiday hot spots included Turkey with passenger numbers to Antalya up 50% and Dalaman 30% versus 2017.  Agadir also saw a significant increase of 95%.  Looking further afield traffic to Hong Kong was up 39% and Muscat was up 34% against 2017, showcasing the increased demand for long-haul connectivity from the Northern hub.

It was a significant year for the airport as it celebrated its 80th birthday and progressed works on its £1bn transformation. The UK’s third largest airport also added further long-haul connectivity with new routes to Seattle with Thomas Cook Airlines, Mumbai with Jet Airways and Addis Ababa with Ethiopian Airlines. In all these cases, Manchester is the only UK airport outside of London to offer such services.

Andrew Cowan, Manchester Airport CEO, said: “Last year was a strong one for the airport with a number of key long-haul routes launched and a range of significant milestones achieved. We also saw strong growth from airlines such as easyJet, Ryanair and Jet2.com, all of which added frequency and capacity last year.

“For 2019 we’ve already seen significant growth announcements from the likes of easyJet, Ryanair, Jet2.com, TUI and Thomas Cook Airlines, giving our passengers a greater choice of destinations to choose from.

“The year also saw us celebrate our 80th birthday and it was great to celebrate the milestone with a wide range of people and organisations over the course of the 12 months. Activities ranged from the release of the hugely poignant “Time Flies” film, created in partnership with Tony Walsh, to our involvement in Manchester Day and the planting of 80 oak trees across the whole of the region.

“Now we are into a New Year, excitement is really building about the delivery of the first phase of our £1bn transformation programme. There has been impressive progress on what is the biggest investment in our history and in April, the first brand new pier will open to passengers. I look forward to celebrating the occasion with customers, airlines and other partner organisations.

“As 2019 progresses we will continue to work hard to secure further new routes to important business and leisure destinations across the world, unlocking opportunities for all of the North.”

J B Cole UK, CEO, Josh Bolland appointed Chair of BIMA Manchester

Josh Bolland, CEO of Manchester-based technology and innovation consultancy, J B Cole has been appointed Chair of BIMA Manchester.

Having previously been recognised in the BIMA 100 for achievements in the digital industry in 2016 and 2017, and already sitting on the BIMA North West council, Josh will now be the focal point for BIMA’s growth in Manchester supported by the North West committee and a newly structured council.

Josh will be working alongside Ian Finch (Mando), North West Chair and Andy Kent (Angel Solutions), Liverpool Chair as well as Karl Barker (Cube3) and Joanna Hinchliffe (Amaze) to support the growth of BIMA in the region.

BIMA is Britain’s digital community. Its councils and think tanks drive innovation and excellence across the digital industry, informing thinking, promoting inclusiveness and preparing the industry for the future.

Josh has been the regular host of the BIMA Breakfast Briefings throughout 2018, bringing hundreds of Manchester’s digital scene together with a number of expert guest speakers.

He plans to use his new role as Chair of BIMA Manchester to create a collective of digital experts within the city, running key events and workshops focussed around digital technology and innovation as well as the state of play in the industry.

He said: “BIMA has been a huge part of my personal journey and that of J B Cole too. I’ve been able to tap into their support from the beginnings of our agency eight years ago and have found their assistance and guidance invaluable in this time.

“I’m proud to now be in this position where I can help drive BIMA forward in Manchester, support the North West’s digital sector and crucially give something back to the agencies and technology businesses in the city.”

“Manchester is brimming with digital talent and innovative businesses. It’s a huge honour for me to help steer the conversation of the industry in the city.”

“As part of my plan for 2019 I am looking to expand BIMA Manchester’s council and strategic partnerships. We already have some fantastic people lined up to be a part of the journey and our plan is to identify and appoint a number of other key roles alongside these throughout the year.”

St. Modwen agrees raft of new deals at Wythenshawe Town Centre

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St. Modwen, the expert developer and regeneration specialist, has agreed a series of lease renewals and a new tenant at Wythenshawe Town Centre.

Lease renewals include high street staples Boots, Halifax, Lloyds TSB and Costa Coffee, alongside independent retailer Shahid Farook, who runs the Fonehive store in Haletop East. All are renewing their commitment to the popular town centre in south Manchester.

National health and beauty retailer Boots has signed a five year lease on its current premises located at Unit 25 Haletop, directly adjacent to the Metrolink tansport interchange.

The UK’s largest and fastest-growing coffee shop chain Costa Coffee has signed a nine year lease on its unit in The Birtles.

The Halifax has agreed a 10-year lease to remain in Unit A Haletop while neighbouring Lloyds TSB has renewed its lease for an additional 10 years.

Joining the raft of renewals is new tenant Halo Hairdressing and Beauty. The salon specialises in providing hair stylists, colour technicians and beauticians for a variety of treatments. Taking 2,500 sq ft, the salon is now open and located in Kiosk 1 Simonsway, next to Subway.

Daniel Davis, Wythenshawe Town Centre Manager, said: “We are really pleased to have secured these lease renewals with some big UK household names and to welcome our new tenant Halo Hairdressing and Beauty.

“These new deals ensure we retain a wide retail and amenity offering at Wythenshawe Town Centre, which I know will be well received by the local community.”

PMD Business Finance expands with new invoice finance division

Oldham-based business finance firm PMD has expanded, with the introduction of a new invoice finance division.

The company has appointed Mark Millhouse as head of invoice finance. This new division will offer all aspects of invoice finance, as well as services such as EFG loans, asset-backed funding, credit insurance, trade finance, stock finance, single debtor funding, export funding and foreign exchange.

Managing director of PMD Business Finance, Peter Dobson, said: “This is a new division of PMD but one that fits perfectly with our asset finance, refinance and loan activities. Mark brings over 18 years’ experience in the invoice finance sector and will be offering our clients and referrers access to a diverse range of invoice discounting and factoring facilities.”

The newly-launched division coincides with PMD’s recent office move to a larger space at Howarth Court in Oldham to house its increasing 30+ staff count, which has grown from just eight staff members when the business was founded in 2010.

Mark commented: “This is such an exciting opportunity for me; being able to work as an adviser, not a lender, and allowing me to offer completely impartial advice so I can match the most suitable lender to the client’s needs. I’ve known (Peter at) PMD for many years and have always been impressed with the team, their service levels and wide portfolio of funding options.

“Many SMEs have started to review their cash flow and asset-backed lending requirements, finding that there are now many flexible alternatives offering considerable advantages as opposed to the traditional bank options. One of the key benefits is that the client is more in control of their finances and less bound to their provider.”

Tom Brown, head of direct finance at PMD Business Finance, added: “We’re delighted to welcome Mark to PMD. Invoice finance is an exciting and complementary addition to our range of facilities and fits perfectly with the clients we work with. We’ve known Mark for some time and he embraces the same ethos and professional standards associated with PMD.”

AKA North appointed by the Shakespeare Birthplace Trust

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AKA North has won a competitive pitch to manage all media buying and planning for the Shakespeare Birthplace Trust – the independent charity which cares for the five historic Shakespeare heritage sites in Stratford-upon-Avon and promotes the enjoyment of Shakespeare’s work, life and times.

AKA has created a bespoke strategy for the Trust based on its varying audiences and their different media consumptions. Consumer and business audiences will be targeted, both in the local areas and across the UK, using digital, out of home, specialist marketing, print and broadcast media.

The Shakespeare Birthplace Trust was formed over 170 years ago, following the purchase of Shakespeare’s Birthplace as a national memorial. The five Shakespeare Family Homes welcome over 820,000 visitors every year and the Trust holds the world’s largest Shakespeare-related museum, archive and library collection, with over one million documents, 55,000 books and 12,000 museum objects. It also runs award-winning education programmes for all ages, encouraging the understanding and appreciation of Shakespeare’s works.

David Wright, head of marketing at the Shakespeare Birthplace Trust, comments: “William Shakespeare is the UK’s greatest cultural icon and as guardians of his legacy, we’re committed to finding new and interesting ways to engage audiences with Shakespeare. Our historical sites, creative programming and educational courses appeal to people all over the UK – and further afield – so we were thrilled to see such a wide-reaching yet targeted approach from AKA. We’re really looking forward to working with the team.”

Louise Walsh, client services director at AKA, comments: “We’re delighted to be promoting such a unique organisation, to help grow its new and returning visitor base. Our campaign will kick off in March 2019 and is a fantastic addition to our culture portfolio.”

Cube3 on track with Transport for Greater Manchester client win

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Manchester-based brand, web and digital campaign agency, Cube3 celebrates new client win, Transport for Greater Manchester (TfGM).

TfGM owns Metrolink, the UK’s largest light rail network, and coordinates public transport and other types of travel – such as driving, cycling and walking – throughout the 10 district areas of Greater Manchester. It aims to make travel easier and more convenient through a better connected Greater Manchester.

TfGM required a company to manage and develop its social media account, Instagram, over the next 12 months.

Mike Mellor, Head of Commercial and Marketing at TfGM, commented: “We wanted to partner with a company that could help us to grow our Instagram account and maximise audience engagement on the platform.

“The team at Cube3 impressed us with their creative execution and ability to measure every aspect of their strategy against our campaign objectives.

“It was also important to us that in expanding our influence on this channel we didn’t lose sight of building valuable relationships between our brand and our followers – Cube3 demonstrated a real understanding of this.

“We are excited to see what’s to come.”

Cube3’s Managing Director, Mark Bailey, added: “After a competitive pitch process, we are delighted to be working with TfGM to develop a content strategy that will accelerate the brand’s growth and expand its influence on Instagram.

“This is an exciting project which involves building and nurturing an online community by celebrating Manchester with engaging, creative visual content and a carefully considered narrative.

“We hope that this is the first of many future partnerships together.”

New role for Steph supporting up-and-coming legal professionals in Manchester

Paralegal, Steph Peña, has been made social director of Manchester’s Junior Chamber International (JCI), a network for young go getters.

Steph, who works for the Manchester office of national law firm Clarke Willmott LLP, will be in charge of planning, preparing and promoting a series of JCI events over the coming year.

JCI is a global, not-for-profit organisation, for 18 to 40-year-olds with a mission to provide development opportunities to empower young people to create positive change.

“We are excited to have this opportunity to be more involved with JCI,” said Steph, a member of Clarke Willmott’s construction law team.

“Since our office has expanded this year there are nearly 20 members of staff eligible to network, attend training and join the community JCI have built.

“It will be great for our ‘up and coming’ lawyers and paralegals to start building their networks and reap the benefits JCI has to offer.

“Clarke Willmott is committed to nurturing the next generation of lawyers, providing them with a forum to build relationships by networking, training and peer support.”

JCI’s Manchester branch offers its members opportunities to develop their management and leadership skills by heading up projects.

“I’m really looking forward to the next 12 months on the board. Being part of JCI will broaden my network of contacts and develop my networking skills,” added Steph.