Home Blog Page 23

Local dealership’s reputation for excellence drives remarkable customer loyalty in competitive automotive market

In Manchester’s bustling automotive sector, building genuine customer trust has become the ultimate differentiator. While many dealerships compete on price alone, one local Mercedes specialist is proving that exceptional service and expertise create lasting relationships –  nearly 600 customer reviews and counting.

The numbers tell the story

Approaching the significant milestone of 600 customer reviews, Mylson Limited has established itself as Manchester’s trusted destination for used Mercedes vehicles.

In an industry where customer satisfaction can make or break a business, this achievement reflects something remarkable: customers who feel genuinely valued return the sentiment.

“When you’re dealing with premium vehicles like Mercedes, customers expect more than just a transaction,” explains the automotive industry’s shift toward relationship-based selling. “They want expertise, transparency, and ongoing support.”

Specialisation breeds excellence

Unlike general used car dealerships that stock various makes and models, focusing specifically on Mercedes vehicles allows for deeper expertise. This specialisation means understanding the unique characteristics of different Mercedes models, their maintenance requirements, and their long-term value proposition.

For Manchester buyers, this expertise translates into several key advantages:

  • Model-specific knowledge: Understanding the nuances between C-Class, E-Class, and other Mercedes variants
  • Maintenance insights: Knowing common issues and maintenance schedules for different model years
  • Value assessment: Accurately pricing vehicles based on Mercedes-specific market conditions
  • After-sale support: Providing ongoing advice and service recommendations

The Manchester advantage

Operating locally in Manchester provides distinct benefits for both the business and its customers. Local expertise means understanding the specific driving conditions, preferences, and needs of Manchester motorists. Whether navigating city centres or handling motorway commutes, local specialists can match customers with vehicles that suit their particular circumstances.

The approach of building relationships rather than simply processing sales has created a loyal customer base that actively recommends the dealership to friends and family, a powerful endorsement in Manchester’s tight-knit business community.

Quality over quantity

In reaching nearly 600 reviews, the emphasis has remained on quality experiences rather than volume sales. Each review represents a customer who felt their experience was worth sharing, suggesting genuine satisfaction rather than manufactured testimonials.

This organic growth in customer feedback reflects several key factors:

  • Transparent pricing and vehicle histories
  • Thorough pre-sale inspections and honest assessments
  • Post-sale support and relationship maintenance
  • Understanding that reputation builds over years, not weeks

Looking forward

As Manchester’s automotive market continues evolving, specialists who combine expertise with genuine customer care are positioned for sustained success. The approaching 600-review milestone isn’t just a number, it represents hundreds of satisfied customers who trusted a local specialist with a significant purchase decision.

For Manchester residents considering a used Mercedes purchase, the message is clear: expertise, transparency, and genuine customer care create the foundation for confidence in what is often one of life’s larger investments.

In a market where anyone can sell cars, finding someone who truly understands Mercedes vehicles and values long-term customer relationships makes all the difference.

Mylson Limited can be found at: 32-33 Longwood Rd, Trafford Park, Stretford, Manchester M17 1PZ and contacted on 01618 487050. 

£1 million health optimisation hub opens near Manchester Airport this month with exclusive treatments from £45

A new £1m high-tech clinic is set to open at Manchester Green on September 18, bringing treatments more often associated with London’s private wellness clinics to the North West.

Projuvenate, billed as the region’s first “health optimisation hub”, is a medically led clinic delivering tailored programmes in mental wellness, advanced physiotherapy, elite sports performance, aesthetic wellness, and comprehensive health optimisation.

Among the headline services is ExoMind™, the first of its kind in the region. The treatment uses ExoTMS™, a non-invasive brain stimulation that delivers electromagnetic pulses to key areas of the brain involved in emotional regulation, cognitive function, and self-control.

By activating neural pathways, ExoMind™ can help restore healthy brain activity and enhance neural connectivity, supporting mental wellness, and offers a holistic and scientifically backed approach to mental health. It is especially beneficial for those who seek a natural solution to regain emotional balance, clarity, and control over their mental well-being.

The clinic has been founded by Dr Libby Artingstall, a former consultant psychiatrist, and her brother, Rob Artingstall, an experienced performance physiotherapist from elite professional sport and who also serves as head physio with England Rugby League where he works with sporting legend Sam Tomkins and current England captain George Williams.

Together, they aim to bridge the gap between healthcare, rehabilitation and proactive wellbeing.

The clinic is structured around three pillars:

  • Health Optimisation – offering therapies to support mental wellness and performance, such as ExoMind™ and longevity and intimate health, including electromagnetic pelvic floor training and HaloRed™ salt and red light therapy.
  • Elite Physiotherapy – providing rehabilitation and injury prevention, delivered by a team with experience working in elite sport, and access to the very latest equipment such as the R-Force™ anti-gravity treadmill, targeted cryotherapy and much more. 
  • Aesthetic Wellness – enhances appearance, strength and confidence through innovative, non-invasive procedures ranging from skin and face treatments and injectables to non-invasive body sculpting and hair vitality.

Treatment prices start at £45 for a session of HaloRed™ therapy, with a six session ExoMind package priced at £2,200. A medical consultation, priced at £75 and redeemable against treatment within three months, is required before starting any treatment or programme.

Dr Libby Artingstall New Projuventae Manchester Headshot optimized 1000

Dr Artingstall (pictured above), who will lead the clinic’s aesthetic and health services, said: “This opening marks a new era for health in the North West. People no longer need to travel to London for these cutting-edge, preventative wellness therapies. As the region’s first ExoMind™ clinic and holistic wellness hub, we’re proud to be putting Manchester on the map for clinical excellence and proactive care that supports every dimension of wellbeing.”

Projuvenate opens at Manchester Green, near Manchester Airport, on September 18. Consultations and bookings are now open via the clinic’s website.

Zen Internet strengthens business division with appointment of Jon Nowell

Rochdale based Zen Internet, the UK’s longest standing independent telecommunications and network connectivity provider, has appointed Jon Nowell as managing director of its Business division.

Jon will oversee the sales, engineering, architecture and business development functions within Zen’s business division with a focus on delivering scalable, future-ready connectivity solutions to organisations across the UK.

With more than 20 years’ experience in telecoms and technology, Jon brings deep commercial expertise, a passion for great service, and a strong track record of leading high-performing teams. He will now lead the next phase of Zen’s growth across the range of connectivity products and services accessible to all UK-based businesses.

Zen Business is already well known for its award-winning connectivity and track record in delivering enterprise-level digital transformation with the support of tech leaders including AWS and Cisco.

From secure SD-WAN deployments with Cisco to cloud-first strategies with AWS, and a host of full fibre connectivity solutions for small businesses, Zen delivers the resilient infrastructure that organisations need to support growth and innovation.

Richard Tang, founder and CEO of Zen Internet, said: “We’ve always believed there’s a better way to do business, where success isn’t just about profits, but about doing right for people and planet. Jon brings that same philosophy, alongside deep industry knowledge and a drive to make things better for customers.

“Whether it’s a sole trader looking for dependable broadband, or a national enterprise building SD-WAN, Cloud or Voice solutions, Jon’s leadership will help us deliver real value that our customers can trust.

“We are a certified B Corporation and a Great Place to Work® employer, with a 30-year legacy of combining industry-leading technology with a human touch. Trusted by thousands of businesses and known for long-term relationships over short-term wins, we are on a mission to challenge industry norms and set a new standard in business-grade connectivity.”

Commenting on his new role, Jon Nowell said: “Zen has something special. A clear sense of purpose, a customer-first culture, and some of the best tech talent in the UK. From small businesses needing simple, high-quality broadband, to large organisations tackling cloud migration and network transformation, we’ve got the right people, partnerships and platforms to support them.

“I’m looking forward to taking Zen’s business proposition and enabling more organisations to unlock productivity and cost savings with Alt-Net Fibre, Ethernet, and Cloud solutions.”

Zen’s business portfolio spans internet access, cloud-based voice, SD-WAN, AWS services, hosting and secure networking, supporting customers from start-ups to multi-site enterprises. The division continues to evolve its offerings in line with customer needs and emerging technologies, strengthened by its partner ecosystem that includes AWS, Cisco and others.

Acme Posts Best Results in Company’s 60-Year History

The Acme Facilities Group, one of the UK’s longest-established names in commercial kitchens, refrigeration, and air conditioning, has announced the best financial results in its 60-year history. In a year that has seen mounting pressure on the catering and cooling sectors, Acme has defied wider industry trends to report a 17% increase in turnover, reaching nearly £14m turnover.

Acme’s results reflect not just commercial success, but a deeper transformation across the business. The company has taken a long-term view, prioritising repeat business and client retention through the consistent delivery of high-quality projects. This approach has been underpinned by ongoing investment in personnel and process improvement, ensuring that as Acme grows, it remains agile and customer-focused.

As part of its growth strategy, Acme has continued to serve a broad and diverse customer base. From independent pubs and national hospitality chains to universities, schools and large retail estates, the company’s experience across sectors has enabled it to weather industry fluctuations and seize new opportunities as they arise. This sector diversity is a cornerstone of the company’s resilience and will remain central to its plans for further expansion.

Paul Kitchin, Sales Director at Acme said: “Reaching 60 years is an incredible milestone for Acme, and we are thrilled to mark this anniversary with the best financial results in our history. This achievement is a testament to the unwavering dedication and hard work of our entire team. Over the past year, we have focused on strengthening relationships, delivering high quality projects, and consistently providing top-tier customer service—and it’s truly rewarding to see that commitment reflected in these outstanding results.

“We’re immensely proud of what we’ve accomplished so far, but we’re not stopping here. We continue to invest in our business, our people, and the service we provide because we know that’s what fuels sustainable growth and long-term success. Here’s to the next chapter of excellence, as we build on our heritage for another 60 years and beyond!”

One of the key contributors to this record year has been the increased uptake of Acme’s maintenance services by new customers. With reliability and speed now more important than ever in commercial environments, customers have turned to Acme’s team of engineers for routine servicing and emergency support. The company’s directly employed workforce ensure rapid response and a greater focus on first-time fixes —something that has become a defining feature of Acme’s service model.

Environmental responsibility has also remained a priority during this period of growth. Acme has long been committed to reducing its environmental impact, both in how it operates and how it supports customers. The company’s headquarters now benefits from solar panel installation, forming part of a wider carbon reduction programme aimed at reducing long-term emissions. Acme also maintains a low-emission fleet of service vehicles, helping to reduce its footprint during day-to-day operations.

Most recently, the business took a major step forward by refreshing its entire engineering van fleet. It opted for Nissan Primastar long-wheelbase LCVs, giving its engineers additional space for tools and equipment. This decision was based on a clear operational goal: to increase the rate of first-time fixes and improve service delivery nationwide. These new vans now form a visible part of Acme’s brand presence on roads across the UK and represent its commitment to practical, customer-driven improvement.

The board of Directors remain confident about the future. With strengthened internal systems, a growing footprint, and a team that shares a clear set of values, the business is well positioned for sustained success. The past year has proven that, even in times of uncertainty, Acme’s approach—centred on quality, reliability, and long-term partnerships—continues to deliver.

Acme’s 60-year heritage is rooted in providing technical excellence and dependable service. With these record results, the company celebrates not only a financial milestone but a reaffirmation of everything it stands for: investment in people, consistency in service, and a focus on doing things the right way. As the business looks ahead, the message is clear — Acme is growing with purpose, prepared for the future, and proud of what it has achieved.

Top tips for retailers in Manchester to boost sales and stay ahead in fashion accessories

0

As the fashion accessory market in Manchester grows increasingly competitive, local retailers face the challenge of both capturing customer attention and delivering unique value.

Whether you’re an independent boutique or manage a high street store, staying current and agile is essential.

Sourcing on-trend products, such as wholesale sunglasses, and focusing on exceptional customer experience can truly set your shop apart in the city’s vibrant retail scene.

Know your Manchester audience and trends

Understanding your local customer base is the cornerstone of successful retailing. Manchester is renowned for its diverse and style-conscious population. Stay ahead by conducting regular market research – monitor what top influencers in the area are wearing and which accessories are trending. Use social listening tools or attend local events to gain real insights into what Manchester shoppers want right now.

Keeping an eye on seasonality is also key. Scarves, hats, and sunglasses see peaks at specific times of year, so anticipating these shifts helps maintain optimal stock levels.

The city’s unpredictable weather means that adaptable stock, like versatile handbags or umbrellas, also appeals to the practical side of local shoppers. By aligning your product range with both local trends and practical needs, you’ll keep your shelves relevant all year round.

Leverage digital presence and omnichannel strategies

In an era where online and offline retail intersect, establishing a solid digital presence is non-negotiable. Invest in well-designed websites and active social media profiles to showcase the latest fashion accessories and interact with customers.

Platforms like Instagram and TikTok are particularly useful for reaching Manchester’s style-savvy demographic with creative, visually appealing content related to new arrivals and styling tips.

Omnichannel strategies, such as click and collect or local home delivery, enhance customer convenience and widen your reach. By connecting your physical store with your online shop, you make it easy for busy Mancunians to shop on their terms.

Make sure online inventories are accurate, and offer incentives for in-store collection to drive footfall and spontaneous purchases in your brick-and-mortar locations.

Strengthen supplier relationships and diversify inventory

Reliable supplier partnerships allow you to respond quickly to shifts in fashion sensibilities. Building strong relationships helps not only with prioritising in-demand items but also gaining early access to new collections.

Stay informed about upcoming accessory trends by attending industry trade shows or subscribing to relevant newsletters. This proactive approach ensures you stock the latest looks before your competitors do.

Diversifying inventory is equally important. While core items like statement necklaces or classic sunglasses will always have a place, it pays to test new product categories: such as eco-friendly materials or gender-neutral options.

This approach draws in customers searching for something fresh, increasing the average order value and boosting brand perception as a forward-thinking Manchester retailer.

Deliver memorable in-store experiences and local engagement

Physical retail still holds substantial power, especially in a city known for its shopping districts. Invest in attractive window displays featuring seasonal accessory trends, and organise in-store events like styling sessions or exclusive previews.

These experiences make your shop a destination, encouraging repeat visits and word-of-mouth recommendations within Manchester’s close-knit fashion community.

Engagement does not end at your store’s door. Partner with local designers or participate in city-wide shopping events to further connect with your community. Feature local talent by stocking their creations or collaborating for pop-up shops.

By actively integrating your store into the pulse of Manchester’s fashion events, you reinforce customer loyalty and increase visibility among new shoppers always on the lookout for their next favourite accessory supplier.

Warwick Investments Unveils Plans for State-of-the-Art Primary Healthcare Hub in Warrington

Manchester-based developers Warwick Investments have announced ambitious plans to deliver a new primary healthcare hub in the heart of Warrington. The project is designed to tackle the increasing demand for modern, accessible primary care services within the region.

The innovative development will be supported by operational partners delivering a robust private-sector primary care model. Facilities will include private GP consultations, advanced diagnostic services, and a range of non-invasive therapeutic treatments, all provided by specialist clinical tenants under direct agreements.

“This is an opportunity to respond to real community needs with a forward-thinking, sustainable solution,” said Michael Warwick, CEO of Warwick Investments. “The primary care estate in Warrington is running at capacity, and there is an immediate requirement for high-quality, flexible clinical space. Our development addresses this shortfall and will be a fantastic facility for the area.”

Recent assessments of NHS primary care infrastructure in Warrington have highlighted the urgent need for expanded healthcare capacity. GP practices across the borough are currently operating under extreme pressure, with little room to accommodate growing patient numbers or widen their range of services.

This strain has been intensified by a significant shortage of outpatient facilities across NHS providers, with existing sites unable to meet rising demand. The issue has been flagged in wider healthcare planning, underscoring the scale and complexity of the challenge faced.

Compounding this, many community-based services are still being delivered from ageing premises with limited scope for refurbishment or expansion, further restricting the delivery of modern, integrated care.

The proposed healthcare hub offers a strategic and timely solution. It will provide a modern, flexible, and fully equipped facility aimed at easing pressure on overstretched NHS services while improving access to quality care for local residents.

Designed with adaptability at its core, the hub will offer clinical spaces for long-term, medium-term, and hourly rentals. It will support independent practitioners and operational partners while integrating advanced digital health technologies in line with evolving healthcare trends.

Targeting a focused uptake of just 0.48%—equivalent to around 1,325 of Warrington’s 278,000 residents—the scheme prioritises quality over volume, ensuring a scalable and sustainable approach to service delivery.

Construction is currently underway, with the new healthcare hub scheduled for completion in early 2026.

Unhooked appointed to promote Oxford Innovation’s new Bolton centre

Stockport-based PR agency, Unhooked Communications, has been appointed to deliver the
PR campaign for The Wellsprings, Oxford Innovation’s newest innovation centre in Bolton.

Part of the town’s ongoing regeneration, The Wellsprings has now opened its doors to
entrepreneurs, start-ups and growing businesses looking for high-quality, flexible
workspaces in a collaborative environment.

The centre provides private offices, co-working areas, meeting rooms and event space, alongside facilities such as bike storage, showers, call pods and high-speed digital connectivity.

More than just a workspace, The Wellsprings helps businesses with expert support available
from a dedicated Innovation Director, who provides strategic coaching, mentoring and
advice.

The centre also hosts a programme of networking events and workshops designed
to help businesses grow.

Unhooked was appointed following the agency’s successful launch campaign and ongoing
PR support for Oxford Innovation’s Merseyway Innovation Centre in Stockport, which
achieved full office occupancy.

For The Wellsprings, Unhooked will deliver media relations, content marketing, video and social media activity to attract businesses and entrepreneurs to the centre, showcase Bolton’s business talent and establish The Wellsprings as a vibrant hub at the heart of the local economy.

The refurbishment of The Wellsprings was backed by £6.9m from the Towns Fund and a
further £1.4m from the UK Shared Prosperity Fund.

Managed by Oxford Innovation on behalf of Bolton Council, the centre is part of the wider regeneration of the town, which has already delivered the transformation of the Central Library, Bolton Market Food Hall and Elizabeth Park.

Claire Gamble, managing director of Unhooked Communications, said: “Having supported
the launch and ongoing PR for Merseyway Innovation Centre – and being a member there
myself – I’ve seen first-hand the huge benefits Oxford Innovation’s centres bring to their
business communities.

“The Wellsprings is an incredible asset for Bolton, and it’s been great to watch the building’s transformation over recent months. We’re excited to help attract ambitious entrepreneurs, start-ups and growing businesses to The Wellsprings and to play a part in their future success stories.”

Nick Brushett, Centre Manager for The Wellsprings, said: “Unhooked has a proven track
record of promoting innovation centres like ours, while also providing strategic and creative
PR support that delivers results. The team is well connected across Greater Manchester’s
business community, which makes them a perfect partner for us. The Wellsprings is so much
more than a place to work – it’s a space where businesses can connect, collaborate and
grow together, with the added benefit of expert guidance from our in-house team.

“Unhooked really understands this vision, and we’re looking forward to working with them as
we grow our business community in the heart of Bolton.”

Student’s chance to beat the tuition fee hike – win £9,535 with TOTUM

As university tuition fees are set to rise for the first time in over eight years, the UK’s leading student discount brand has just launched a competition to help students pay for the record costs of university education.

From August 2025, undergraduate tuition fees will rise in England to £9,535 – an increase of 3.1%, and TOTUM is stepping in to support students by covering one lucky winner’s fees for a full year.

To enter, students must simply sign up for TOTUM+ – the student discount card’s premium membership option costing from just £14.99 per year – by December 31, 2025. 

As well as being in with the chance of winning this fantastic prize, members will also get access to enhanced benefits, proof of age ID and exclusive discounts available only to TOTUM members including 35 percent off at Ocado, 25 percent off food at Las Iguanas and 3.5 percent cashback at Sainsbury’s.

Simon Wild, head of marketing at TOTUM said: “With the new academic year fast approaching and tuition fees rising to record levels, we wanted to do something meaningful. We’re always looking for ways to help students make their money go that little bit further and this competition is our way of making a difference – giving someone the chance to breathe a little easier this year and help them enjoy their university life to the fullest.”

Students can apply now at https://totum.com/campaigns/win-your-tuition to secure entry for this prize, as well as unlocking year-round savings as part of the TOTUM+ community. 

The winner will be announced in early January 2026 and contacted directly by TOTUM.

Platform81 Expands Workforce with Five New Specialists in PPC and Web Development

0

Platform81, a fast-growing digital marketing agency with offices in Stockport, Bromsgrove and Trowbridge, has enhanced its team with five new appointments across its PPC and Web Development departments.

The PPC division has welcomed Geth Huws, along with Ben and Matt Hughes, whose varied experience will help strengthen client campaigns and drive measurable results across paid media. Joining the Web Development team are Eve Beckett and Mark Lazarus, who will focus on delivering custom websites and advanced digital solutions to meet growing client demand.

The latest hires reflect Platform81’s continued investment in top talent and its ongoing commitment to providing exceptional service for its expanding client base.

Gary Mawhinney, Managing Director at Platform81, said: “We’re thrilled to welcome Geth, Ben, Matt, Eve and Mark to Platform81. Their skills and enthusiasm will be invaluable as we continue to grow and deliver exceptional results for our clients.”

Platform81 has maintained strong momentum throughout 2025, expanding both its service portfolio and its presence across three regional offices. For more information about the agency, visit www.platform81.com.

Companies seeking expert support with digital marketing and website development can contact Daryl on 01225 231014 to arrange a consultation.

Healing power of knowledge: How learning about your condition can change everything

0

For many individuals, receiving a diagnosis can be likened to a door suddenly closing. The confusion: a surge of new terminology. That rising sense of uncertainty – how could anyone not feel overwhelmed?

Yet, buried beneath that first rush of anxiety sits opportunity. Information is more than data or instructions from a specialist. It’s a lever, sometimes the only one available, to pry open new possibilities for health and well-being.

Patients often discover the shift, sometimes abruptly: knowledge transforms fear into strategy. Suddenly, things change, not because conditions vanish but because understanding breeds agency, and with agency comes hope.

Turning pages, turning points

Consider the contrast between fumbling in darkness and turning on a light. Someone who seeks medical knowledge through credible websites, support groups, or extensive interactions with healthcare specialists gains more than statistics. Take LS treatment.

Understanding lichen sclerosus provides invaluable information about procedures and outcomes, rather than just relying on jargon in hurried clinic chats. Patients may ask better questions and spot red flags earlier with facts rather than guesswork. Panic fades into control.

Trust issues, and how to beat them

Information sources vary. Some mislead, while others empower. Online forums can spread misconceptions more quickly than truth, and friends intend well but rarely offer current advice.

However, when people spend time differentiating fact from fiction, reading doctor brochures, or consulting NHS recommendations, uncertainty fades. Reliable knowledge combats misinformation, inertia, and anxiety. Clarity leads to healthier choices, as facts usually prevail over rumours.

Communication as treatment

Doctors prescribe medications, but often forget that explanation is its own form of medicine too. Medical appointments often become rushed exchanges unless patients bring clarity from research at home or come armed with pointed questions drawn from reading up beforehand.

This two-way street matters most when options multiply or stakes run high: a patient able to talk specifics stands less likely to be steamrolled or passively swept along by expert opinion alone. Informed dialogue doesn’t just benefit patients; it forces clinicians themselves to keep explanations sharp and honest.

Confidence grows when knowledge flows

What happens after facts settle in? Typically, confidence returns like rain after drought—slowly, then all at once – as fears lose their grip on daily life. Planning improves when people know what side effects might appear or which warning signs require urgent attention, rather than waiting until Monday morning rolls around again.

There’s power here: not superhuman ability, but something closer to self-respect restored, piece by piece, through learning and asking questions that matter.

Conclusion

When knowledge enters the room, a genuine kind of knowledge, thoroughly vetted and then applied, the course sometimes shifts dramatically for those managing chronic illnesses or confronting daunting diagnoses for the first time.

Panic fades as solutions emerge simply because understanding lights pathways previously hidden behind uncertainty’s shadowy curtain. Patients become partners rather than spectators in their care plans, which means they show up stronger for every subsequent appointment, a victory no pill alone could ever guarantee.