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BusinessSafer, Fairer Investigations: ibex gale’s Approach to Modern Workplace Challenges

Safer, Fairer Investigations: ibex gale’s Approach to Modern Workplace Challenges

The landscape of workplace investigations is shifting, and ibex gale is helping organisations navigate this change. As a leading UK provider of independent workplace investigations and employee relations support, the firm is responding to heightened awareness around wellbeing, psychological safety and organisational culture. Its work enables businesses to run investigations that are evidence-driven and rigorous, while remaining fair, respectful and sensitive to those involved.

Workplace investigations are formal mechanisms used to examine issues such as harassment, discrimination, whistleblowing and misconduct. Often perceived as procedural necessities, these investigations are being reimagined by ibex gale. The organisation’s specialist team brings expertise in trauma-informed interviewing, bias-aware investigation design and interviewee care, ensuring that even the most challenging cases are approached with empathy alongside procedural strength.

“Our goal is to uncover the truth while minimising harm and delivering fair, impartial and evidence-based investigations,” said Shelley Morgan, Joint Head of Investigations at ibex gale.

Through their specialised services in grievance and disciplinary investigation support, sexual harassment investigations, and whistleblowing and protected disclosure cases, ibex gale has become a trusted partner for organisations seeking both clarity and care in their internal processes. Their approach actively reduces re-traumatisation, ensures confidentiality, and allows employees to feel heard and respected, not interrogated.

This focus on trauma-informed HR investigations is more than best practice, it’s fast becoming a strategic necessity. Employers who take a purely procedural approach risk not only flawed outcomes, but reputational damage, legal liability and internal distrust. Recent cases across healthcare, education and the charity sector have highlighted the consequences of poorly managed investigations, with significant fallout for both staff and leadership.

ibex gale supports clients ranging from SMEs to FTSE-listed firms, often stepping in when internal teams are too close to the issue or lack the specialist expertise required. Their work spans investigations, employee relations, culture, change and governance and assurance.

Crucially, they offer a fresh, people-first methodology for handling bullying, harassment and discrimination investigations, helping businesses maintain fairness while managing risk.

As public scrutiny grows around how organisations handle complaints, there is increasing pressure for employers to move beyond ‘tick-box’ HR responses and adopt more thoughtful, values-led practices. In this environment, ibex gale’s trauma-informed investigation approach offers more than legal defensibility; it builds trust.

Whether an investigation involves senior leadership, safeguarding concerns, or long-running internal disputes, the team at ibex gale brings clarity, independence and care to every step of the process.

About ibex gale

ibex gale is a specialist consultancy of HR professionals and former employment lawyers, with expertise in workplace investigations, employee relations, workplace culture, change management, and governance. Committed to trauma-informed practices and psychological safety, ibex gale partners with organisations to deliver investigations that combine professional rigour with compassion.

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The Business Manchester News Desk team is a collective of experienced journalists and editors dedicated to delivering comprehensive business news and insights from the Manchester area and beyond. With a strong background in finance, technology, property, and innovation, our team ensures that our readers stay well-informed about the latest trends and developments in the business world. Through in-depth reports and insightful analysis, the Business Manchester News Desk team is committed to providing high-quality journalism to its audience.
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