Esnan Dental Clinics is outlining its approach to international patient coordination, connecting communication before travel, practical support during treatment and follow-up after patients return home. The approach is supported by its Skyland clinic’s accreditation under Temos International’s Excellence in Dental Tourism programme.
Temos confirmed that Skyland completed the accreditation process with the highest possible score following an on-site assessment in December 2025. Its official announcement, published on 9 January 2026, recognised the clinic’s clinical processes, patient-centred services and management systems.
Coordinating the journey before arrival
For a patient travelling overseas, preparation involves more than arranging flights. Questions about treatment, costs, appointments and communication need clear answers before a journey begins. Esnan describes a coordination structure designed to connect those practical concerns with the information provided by its clinical team.
Multilingual patient coordinators help patients navigate the process and understand the next steps. Their role supports communication with clinicians, while diagnosis and treatment recommendations remain the responsibility of qualified dental professionals.
Esnan’sments for transfers, accommodation and accompanying travellers. These elements help patients understand how the proposed clinical care fits within their visit to Istanbul.
A clear connection between patients and clinicians
During treatment, coordination helps connect the appointment schedule with the patient’s understanding of the care being provided. A named communication channel gives patients somewhere to direct practical questions and seek clarification from the appropriate team.
This distinction matters when a question requires clinical judgement. Coordinators can organise communication, but explanations about procedures, alternatives and changes to treatment must come from the clinicians responsible for the patient’s care.
An organised process also makes responsibilities easier to understand. Patients can discuss which services are included in their arrangements, what documentation they will receive and how any additional requirements will be explained.
Independent assessment of international patient services
Excellence in Dental Tourism is one of two Temos credentials described by Esnan, alongside Quality in Dental Care. The former is particularly relevant to the organisation and delivery of services for patients travelling from abroad.
Information about Esnan’s Temos accreditations explains its approach to multilingual communication, treatment information, travel coordination and continued support. The highest possible assessment score provides independent recognition within the programme’s scope, rather than a promise of a particular clinical outcome.
Support beyond the visit to Istanbul
Esnan also describes remote follow-up, digital sharing of treatment information and procedures for handling concerns after patients return home. These arrangements extend the coordination process beyond the appointments taking place in Türkiye.
For patients, continuity depends on knowing whom to contact, how questions reach the clinical team and what further assessment may be needed. Clear instructions and accessible records help support that conversation.
About Esnan Dental Clinics
Founded in 2007, Esnan Dental Clinics serves domestic and international patients in Istanbul. Its Skyland clinic’s Temos recognition supports its focus on structured patient services throughout the international treatment journey and ongoing communication.
