Hosted Desktop UK (HDUK) has recorded its highest employee happiness score to date, reflecting the impact of its people-first approach, with satisfaction reaching 87% and eNPS increasing to +75.
Hosted Desktop UK has achieved a new milestone in employee engagement, marking a standout moment in its 16-year growth journey.
Since its early years, HDUK has built a reputation for delivering managed IT, hosted desktop and cyber security services to legal and accountancy firms throughout the UK. Over time, the company has expanded steadily, with its team collectively contributing more than 150 years of service.
Recent employee survey results have highlighted the strength of the company’s workplace culture.
The survey showed that:
• 88% of employees have confidence in management
• 87% report strong levels of wellbeing
• 84% say they enjoy the work they do
Overall employee happiness has increased by 4% since the previous quarter, reaching 87%, while the company’s eNPS has improved by two points to +75.
These figures reflect HDUK’s belief that employees who feel supported, trusted and valued are more likely to perform at their best. In sectors where trust is fundamental, such as legal and accountancy, this culture plays a crucial role in both staff retention and the quality of client service.
HDUK attributes much of its ongoing success to its focus on creating a positive working environment. As the organisation has grown, it has continued to prioritise a culture where employees feel appreciated, listened to and encouraged to contribute.
Debbie Cunliffe, Chief of Staff at HDUK, said: “I so love working here. To really feel appreciated where you spend so much time is a gift in itself.”
The strong survey results come at a time when many UK businesses are focusing on improving retention, wellbeing and workplace performance. For HDUK, the findings reinforce the idea that investing in people delivers tangible business benefits.
A supportive culture can enhance teamwork, strengthen loyalty and ensure a consistent client experience. In industries where service quality and trust are essential, HDUK views these outcomes as closely tied to employee satisfaction.
With continued growth, a committed workforce and a clear emphasis on maintaining a positive culture, HDUK demonstrates that organisational success and employee wellbeing can go hand in hand. The latest results highlight not only internal progress but also the value of building a culture that underpins sustainable long-term growth.
