Time for celebrations for Flint Bishop, a law firm who was awarded two wins at the National Credit Awards, organised by MoneyAge. Already boasting a rapidly expanding portfolio of awards, the Debt Recovery team can now add the titles of ‘Legal Firm of the Year’ and ‘Debt Collection Team of the Year’ to their list – a worthy landmark success for the department and the firm.
The ceremony took place at the prestigious Waldorf Hilton in London on 20 October where Flint Bishop’s Head of Debt Services, Niall Gilhooley, and Client Relationship Manager, Pete Littlefair, accepted the awards.
The National Credit Awards reward outstanding achievements in the UK credit space and honour the exceptional professionals and firms in the many varied fields of the credit industry. Their purpose is to promote best practice to support continuing development, and of course to recognise and celebrate firms’ hard work. The National Credit Awards have had a positive impact on raising the standards within the credit arena.
The team stood out against the crowd thanks to its use of data analytics to drive recoveries. Their data rich insights help to optimise collection strategies, identify trends, assist with financial forecasting, drive improved return on investment, and identify any potential changes required to the client’s own internal credit and collections processes.
However, the panel of judges were also impressed by the team’s continued improvement initiatives, such as strategies to maximise pre-litigation collections. This approach has proven to deliver a staggering pre-litigation recovery rate that saves clients substantial amounts in costs.
Gilhooley commented: “This award represents the great strides the department has made over the past year. We are extremely proud to have been able to strike a balance between acting ethically for both our clients and their debtors while still delivering unparalleled collection results.”
Chief Executive Qamer Ghafoor added: “I am extremely proud of everyone who contributes to the continuous success of our Debt Recovery operation, which has again resulted in us being nationally recognised for our expertise within the credit industry.
“The team has been going from strength to strength and constantly challenging themselves to develop and improve the service we provide to our clients. This success has manifested from not only our continued investment in technology, but also from the incredible talent of our people.”
