23.1 C
Manchester
Thursday, September 18, 2025
NewsAwardsPeninsula awarded Feefo Platinum Trusted Service Award for super service

Peninsula awarded Feefo Platinum Trusted Service Award for super service

Manchester-based, global employment law consultancy, Peninsula has received the inaugural Feefo Platinum Trusted Service Award, which recognises businesses that deliver super service and exceptional experiences, as rated by real clients.

Feefo gives Platinum Trusted Service awards to businesses that have achieved the Feefo Gold standard for three consecutive years or more. Peninsula has reached this standard for an outstanding four successive years and received the Feefo Platinum Trusted Service Award in 2020 when it was initially launched. Last year, Peninsula earned over 1,000 Feefo independent five-star reviews for the superb service clients experience.

Peter Done, Founder and Group Managing Director of Peninsula said:

“In these challenging times, it’s important to celebrate the positives. We’re delighted to receive this award and continue to put our clients at the heart of everything we do. Achieving the inaugural Feefo Platinum Trusted Service award is special and reflects our team’s commitment to delivering an excellent experience. It has taken every one of us working at our peak; from the office to our homes. The logistics of maintaining the level of service we have, considering the demand we experienced, is remarkable, and we feel a real sense of achievement. This was uncharted territory, and we adapted to ensure all our clients had the support they needed. The kind of super service we delivered became more and more complex, but we lived and breathed the idea that nothing but the very best support would do.”

Congratulating Peninsula on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented:

“The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.

“This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service, and they deserve a huge amount of credit for what they have achieved. It’s why we have changed our criteria to be fair to the organisations that have struggled in such difficult circumstances. At Feefo we help our clients give their customers the best experiences possible.

“I’m confident that throughout 2021 we’ll see even greater customer experience achievements from our partners as we return to something like business-as-usual.”

Latest

Tees Valley International Film Festival to Premiere “3 Peaks 3 Pots” This November

The eagerly awaited documentary 3 Peaks 3 Pots will have its first screening on 6 November 2025 at ARC Stockton, marking one of the...

The green fleet: Sourcing affordable EVs at car auctions

The used electric vehicle market is experiencing unprecedented growth across the UK, with government data showing that zero-emission vehicles accounted for 20% of all new car...

Timberwise Boss Reveals Five Costly Issues Buyers of Older Homes Should Know

A leading voice in property care has revealed the five most widespread and expensive issues that often arise when people purchase older homes. George Edwards,...

K2L Marketing Strengthens Global Footprint with New Offices in Dubai and Illinois

Manchester-based performance marketing agency K2L has announced the opening of two new international offices, one in Dubai and the other in Illinois, USA. This...
Subscribe to our newsletter
Business Manchester will use the information you provide on this form to be in touch with you and to provide updates and marketing.
Don't miss

Tees Valley International Film Festival to Premiere “3 Peaks 3 Pots” This November

The eagerly awaited documentary 3 Peaks 3 Pots will have its first screening on 6 November 2025 at ARC Stockton, marking one of the...

FREESMO Leads the Way with Smarter Smoke-Free Choices Through Trusted Questionnaire

As the smoke-free sector continues to grow and diversify, FREESMO is highlighting the importance of its Smoke-Free Questionnaire – a tried and tested tool...

Timberwise Boss Reveals Five Costly Issues Buyers of Older Homes Should Know

A leading voice in property care has revealed the five most widespread and expensive issues that often arise when people purchase older homes. George Edwards,...

Choosing reliable vehicle financing for families in Manchester

When it comes to securing vehicle financing for your family, reliability is essential. Families need to consider the long-term impact of their financial decisions,...

More News

BET Awards 2023 Live Show Online Broadcast TV Channel

The 2023 BET Awards air tonight -- Sunday, June 25 -- at 8 p.m. Eastern on BET. The show will air live from the...

[WATCHLIVE-SHOW] Tony Awards 2023 Live TV Channel Free Online Broadcast 11 June 2023

The 76th annual Tony Awards will be available to stream on CBS and Paramount+ on June 11 at 8 pm ET. However, before the...

Thomas Kneale & Co Ltd Receives the King’s Award for Enterprise in Sustainable Development.

Thomas Kneale & Co Ltd (TK), a Manchester-based textile company established in 1947, has been awarded the inaugural King's Award for Enterprise in Sustainable...