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Tuesday, May 21, 2024
BusinessResidents told to be vigilant over rogue traders in Salford

Residents told to be vigilant over rogue traders in Salford

Residents are asked to be on alert after a spate of rogue traders knocking on doors in Salford.

Salford Trading Standards has been alerted to a number of reports where residents have been targeted by rogue traders offering building and roofing work.

The work has not been delivered or has been completed to a poor standard, and in some instances, for extortionate amounts of money and without contracts.

The organisation says it will consider all cases received and has a number of ongoing criminal investigations.

Grossly overpriced

Rogue traders will often call uninvited and pressure residents into agreeing to go ahead with work at short notice. The work they provide is often grossly overpriced and very poor quality, using pressure tactics to extract additional payments.

Vulnerable individuals, especially the elderly, and those who may be less familiar with the home improvement process, are often targeted, leaving them financially exploited and often with unsafe and unsatisfactory work completed.

Deep concern

Councillor Barbara Bentham said: “These deceptive practices are deeply concerning. To protect our community, we are actively pursuing these culprits. Salford City Council has a proven track record of successfully prosecuting rogue traders and will make every effort to hold them accountable.

“Following steps, such as not contracting with a stranger who knocks on your door, getting three quotes, checking reviews, and avoiding payments up front for a job in cash, will help keep you safe.”

Tips to avoid rogue traders

  • Always research the background and reputation of a trader or builder before engaging their services. Check for reviews and online presence to gauge their credibility
  • Get quotes from at least three different traders to make a fair comparison of pricing and scope of work
  • Ask for references: Request references from previous clients and follow up on them to gather honest feedback about the quality of their work and professionalism.
  • Insist on a written contract outlining the business details, terms, costs, and timeframe for the project to ensure clarity and accountability
  • Don’t make cash payments upfront and use a secure payment method that allows for traceability
  • If a trader exerts undue pressure on you to make quick decisions, think again

To report a trader call the Citizens Advice consumer helpline on 0808 223 1133.

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