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Wednesday, June 18, 2025
BusinessBespoke International Group reveals record growth in 2022

Bespoke International Group reveals record growth in 2022

Bespoke International Group have once again recorded record revenues, profits and staff numbers this year, effectively doubling the size of the company. There company’s most major clients are in the financial, retail, telecoms, travel, utilities and insurance sectors.

The businesses most impressive growth figures include:

  • The company headcount now topping 1400, up from 700 in 2021.
  • Employee numbers growing from 700 to 1400 in the past 12 months

Bespoke’s customer base includes one of Manchester’s fastest growing E Commerce retail businesses. They have also been successful in breaking into new geographic markets during 2022, onboarding clients in both the U.S and Australia.

Warrington-born Bespoke International Group (Bespoke) CEO Mark Thomason lives in Cheshire and is one of the founding fathers of the international call centre industry in South Africa. Operating as a UK-based strategic consultant, the director commented:

“We’re delighted with our performance over the past year. Six new clients, mainly in the utilities / energy sector and retail customer services have helped us deliver our impressive growth. This is a real testimony to the talents and efforts of our outstanding team. The senior team at Bespoke includes those who have progressed from ‘floor to board’ and they attribute the rapid growth to having attracted the ‘right clients’, which align with their company culture.”

Operationally, the call centre in Durban has also undergone a huge transformation and an investment in technology that matches the company’s rapid growth in clients and revenues.

Recognising how the Bespoke value proposition continues to be a compelling one, Mark Thomason commented:

“We always focus on continuous improvement and strive to achieve, as a minimum, the same performance levels as our clients or partners in-house teams. Having recently been audit approved for ISO 20071, we’re looking forward to having an even greater validation of our service offering.”

News Desk
News Deskhttps://www.businessmanchester.co.uk/
The Business Manchester News Desk team is a collective of experienced journalists and editors dedicated to delivering comprehensive business news and insights from the Manchester area and beyond. With a strong background in finance, technology, property, and innovation, our team ensures that our readers stay well-informed about the latest trends and developments in the business world. Through in-depth reports and insightful analysis, the Business Manchester News Desk team is committed to providing high-quality journalism to its audience.
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