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Palletower launches first European office

Manchester-based logistics equipment provider, Palletower, has announced it is to open its first European office.

The office will be based in Bilovec, in the Czech Republic and run by new European Sales Manager, Ian Baldock. Ian is Palletower’s first full-time employee outside the UK and will lead the company’s operations in central and eastern Europe.

With export sales in excess of £5 million per year and major contracts in western Europe, Australia and South America expansion into central and eastern Europe is seen as the next logical step for the ever-growing business.

The announcement follows a record-breaking year for Palletower. Last year it reported a turnover of £22 million, an increase of £8m since its management buyout in 2012.

Ian said: “This is a fantastic opportunity for me and one I’m relishing. Palletower is a global business that works with some of world’s biggest brands. I’m confident with my knowledge of the marketplace and wealth of contacts within the industry I can help expand its client portfolio in Europe and contribute to the company’s continued growth.”

Britain’s future in the European Union has been the subject of much debate in recent months but this hasn’t deterred the company’s plans for expansion.

Matthew Palmer, Managing Director at Palletower, said: “There is obviously a lot of uncertainty surrounding the Brexit process, but this hasn’t impacted the demand for Palletower products across Europe. We’ve seen an increase in enquiries over recent months and because of this we believe it is the right time to establish a presence on the continent. As a business we’re constantly identifying new markets for expansion and we see central and eastern Europe as areas of particular focus in the coming years.”

BDB appointed for Vitafoods Europe 2019

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Global full-service B2B marketing consultancy, BDB has been appointed to provide PR, content, social media and event management support for Vitafoods Europe 2019, following a competitive pitch process. Held in Geneva next week (7-9 May), Vitafoods is the go-to meeting place for the global nutraceutical industry and is owned by Informa, the world’s largest exhibitions organiser.

In its role as the event’s official PR agency, BDB is primarily responsible for generating an engaged visitor audience and has also been tasked with positioning Vitafoods as a place where people can learn more about the industry. As an integral part of this activity, BDB is delivering an influencer campaign that will see key stakeholders in the nutrition, health and wellness markets take part in a lively debate around the hottest trends and future predictions for the sector.

Daniela Elia, Head of Marketing, Vitafoods, Informa Markets said: “BDB came to us highly recommended by other businesses in the health and nutrition industry and they really got under the skin of the brief during the pitch. The campaigns have got off to an excellent start, and we’re excited to have the team on board as we continue to shape the food industry for optimal health through science and innovation.”

Jenny Mason, Executive Director of BDB, said: “BDB has been working at the heart of the food ingredients and nutrition sector for much of our 30-year history and it’s inspiring to be working with Vitafoods to evolve its position as the voice of the industry.

“With many of our multinational clients exhibiting at the show, including DSM and Lonza, our team will be out in full force in Geneva to support our growing roster of health and nutrition brands.”

MAG secures £350m in UK bond market

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MAG, the UK’s leading airport group, has successfully raised £350m in the UK capital markets through the issuance of a 25 year bond, at a competitive interest rate coupon of 2.875%. MAG has disclosed that the order book for the bond was 4 times oversubscribed, totalling c.£1.4bn.

MAG plans to use the proceeds of the bond to fund the significant and transformational capital investment programmes that the Group is undertaking at its airports as well as for general corporate purposes.

For example, the Manchester Airport Transformation Programme (MAN-TP) is well underway, having started in 2017, with a new pier and multi-storey car park, as part of an expanding Terminal 2, now fully operational. Overall, the £1 billion programme of work will allow the airport to serve more passengers in its terminals and make fuller use of its current runway capacity.

Neil Thompson, Chief Financial Officer for MAG, said: “The success of the bond is a testament to the strong financial performance of the Group over several years. The bond was supported by almost all the key blue-chip UK institutional investors and demonstrates the confidence those investors have in the future growth strategy for MAG and its track record.

“Our significant investment at Manchester and London Stansted airports, which is already well underway, is already improving the experience for passengers and airlines using our airports. Looking ahead, the investment we are delivering will be transformative and allow our airports to further unlock their significant future growth potential.”

Wonderful.Org names The Co-operative Bank as its headline sponsor 

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Wonderful.Org, the Manchester based fundraising platform that gives 100 per cent of charity donations to good causes, has announced The Co-operative Bank as its headline sponsor and added its 1500th Charity Partner to the platform.

Sponsor support for the charity giving platform is an essential element of the model that allows the Wonderful Organisation to ensure 100 per cent of money raised, and all Gift Aid, goes directly to the charity it’s intended for. “We have incredibly low running costs, but we still have to pay card processing fees. Our sponsors mean that we take nothing from donations to cover these, making us the only platform to give 100% to charities”, Kieron James, founder of Wonderful.org, explained.

The Co-operative Bank is committed to supporting local communities and provides a wide range of bespoke banking services for charities, community groups, voluntary organisations and social enterprises.

The Wonderful Organisation has also just passed the milestone of 1500 registered charities and fundraisers who have registered on the platform so that fundraisers can share events with family, friends and colleagues. Each month, the website transfers all funds raised through the activities of fundraisers to charities’ bank accounts, making no deductions whatsoever.

In February last year, the Wonderful Organisation received a resounding endorsement from Money Saving Expert who placed Wonderful at #1 in its fundraising comparison table with the following commented: “In terms of maxing your cash, you can’t beat Wonderful.org. It doesn’t charge any service or processing fees to charities, meaning 100% of your donation goes directly to doing good.”

Sean Gilchrist, Chief Digital Officer at The Co-operative Bank, said: “It’s great to be supporting the Wonderful Organisation, a digital start-up based in Manchester, who are committed to give 100 per cent of all fundraising and donations to the causes that are listed on its platform.

“Our sponsorship also brings the potential opportunity for us to share our skills and expertise with a digital local business in Manchester and we can also explore volunteering opportunities that would benefit the platform and the many charities and fundraisers who use it.

“We are the UK’s only high street bank with a customer-led Ethical Policy and we continually work to uphold the values that we share with our customers. Supporting the work of the Wonderful Organisation is a great way to put our values and ethics into action and we look forward to the opportunities that working with Wonderful will bring.”

Kieron James commented: “We’re delighted to welcome The Co-operative Bank as our main sponsor. The sponsorship will help us in our aim of raising millions more pounds for charities throughout the UK. The ethical values we share make The Co-operative Bank a very strong fit for our fee-free fundraising platform.

“We believe the charities that fundraisers are supporting should receive every penny from their efforts. We also believe that Gift Aid should be directed in full to the charities rather than the operators of fundraising platforms. Which is exactly what we do.

“We’re a philanthropic organisation and it’s important to us that we recognise the huge efforts of fundraisers to maximise their fundraising potential for charities. We recognise the selfless commitment made by fundraisers who train for months to run marathons, take part in swims, treks and triathlons, face their fears by jumping out of aeroplanes or don their Lycra for a Zumbathon. By harnessing the latest technology, we’re ensuring that our new platform has the capabilities to cater to the ever growing demand for fee-free fundraising.”

Royal approval for tech firm’s training success

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Manchester technology business UKFast received HRH Princess Anne as a guest at its campus during a royal visit to the city.

The Princess Royal, who takes a keen interest in training and development within UK businesses, visited UKFast after the firm was honoured with a prestigious Princess Royal Training Award in 2018.

The tech firm was recognised with the award for continuous outstanding dedication to bridging the digital skills gap and encouraging ongoing professional development, particularly through its apprenticeship programme.

The royal visitor met a number of UKFast’s staff, including apprentices, teachers and senior management, and learned more about their contribution to the firm’s work in training and education.

During the tour of UKFast Campus in Hulme, founders Lawrence and Gail Jones explained the firm’s recent growth, its commitment to developing talent in house through apprenticeships and its contribution to the community.

It was a meeting of the great and the good as the Lord Lieutenant of Greater Manchester Warren Smith, the High Sherriff of Greater Manchester Mark Adlestone and the Lord Mayor of Manchester Cllr June Hitchen were also in attendance.

UKFast CEO Lawrence Jones said: “We are all incredibly proud of this accolade and that the Princess Royal has chosen to visit our campus. It’s a huge honour that only makes us more determined to continue to invest in the personal development of our team.

“Training and education play a hugely important role in the growth of our business. We’ve learned that the opportunity to grow and develop is the single biggest factor that motivates people in their careers. Our apprenticeship scheme is testament to this and many of the apprentices that came through our programme are now running departments and looking after important parts of our network.”

Rolls-Royce Motor Cars Manchester named regional dealer of the year

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After investing millions of pounds in relocating to a state of the art dealership on Wilmslow Road, Wilmslow Cheshire eighteen months ago. Rolls-Royce Motor Cars Manchester has been awarded the accolade of the Rolls-Royce Motor Cars Regional Dealer of the Year for 2018.

The prestigious award covering the UK, Western & Southern Europe including Russia category, was presented at the brand’s 2019 Global Dealer Conference held in Shanghai.

The award is presented to dealers on a worldwide basis covering a number of measurements including, Sales, Ownership Services, Customer Satisfaction, Parts, People and Training.  All in all Manchester beat a total of 18 Rolls-Royce Motor Cars Dealerships spanning throughout Europe to claim their award following a fantastic first year of trading at its new innovative facility.

Commenting on the award Jon Crossley, Managing Director of Rolls-Royce Motor Cars Manchester, said: “This is the third time in 8 years we have won this amazing award, previously in 2010 and 2011 and I am absolutely delighted! I want to thank all of my team for working so hard to establish our new facility in our first year of trading. We have proved that Manchester continues to be such an important location for the Rolls-Royce marque and are we remain proud of the fact that for every 4 cars sold in the UK, 1 of them is from our dealership in Manchester.”

Business Growth Hub helps A&D Sports flex its digital muscle

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A manufacturer and supplier of commercial gym equipment and accessories from Rochdale has seen a 50% increase in web traffic and taken on twelve new members of staff following support from GC Business Growth Hub.

A&D Sports supply innovative gym equipment and accessories to both the UK and European fitness industries, employing over 40 people and with distribution deals to more than 20 countries.

However, managing director Darren Golden felt the business was missing out on sales due to a poor website that was under-performing in internet searches.

Darren sought support from GC Business Growth Hub, part of The Growth Company, to optimise the company’s website, drive more traffic to the site and, ultimately, create more sales.

Growth Hub digital advisor Chris Murphy delivered a wide-ranging digital strategy for the business, beginning with a revamp of the website that focused on the site’s Search Engine Optimisation (SEO) performance. Chris did this by reviewing the site’s usability and monthly performance data, leading to changes to the site’s page structure to maximise its performance on both desktop and mobile.

Crucially, Chris also worked closely with the firm’s new apprentice, Aidan McIlvenny, to make him the company’s digital expert so that both the site and the company’s social media presence would remain up-to-date and so, continue to perform well for the company’s related search terms.

This new approach led to a 50% increase in web traffic, and saw online sales grow substantially, with the increased online presence also playing a part in a series of new businesses wins, including Clubs DIR Barcelona and Sports Per4mance Rotterdam.

The company has also taken on twelve new members of staff to help deal with the increased demand and is gearing up for a new direct sales push, with social media set to play an important role.

Darren Golden said: “We are very grateful to Chris and the Hub for all the support we’ve been given. Thanks to the Hub’s range of support, we’ve now got new product ranges and will be using social media to target these at very specific groups. Selling directly to commercial gyms is a new direction for the business and one that is absolutely perfect for the new digital channels that have been developed with Chris’s support.”

Chris Murphy said: “Darren wanted a site that did more for the business than simply showcase his products. Research shows that over 67% of people who search the web will only ever click on the first five search results, meaning that businesses outside the top five are losing customers.

“It was important then to boost the performance of both A&D Sports’ website and other online portals so that they reflected the company’s status as a leading manufacturer and supplier of gym equipment, thus bringing in increased sales so that Darren and his staff can continue to develop the innovative equipment they have become known for.”

Businesses looking to access specialist support can visit www.businessgrowthhub.com for more information about the organisation’s extensive range of services. This and other GC Business Growth Hub projects are part-financed by the European Regional Development Fund (ERDF) as part of the GM Business Growth Hub project designed to help ambitious SME businesses achieve growth and increase employment in Greater Manchester.

NPIF North West Microfinance fund hits £3million investment milestone

Two years after launching NPIF – BFS & MSIF Microfinance in 2017, GC Business Finance has reached a landmark £3million lending milestone, supporting over 50 businesses across the North West.

The product fund managed by GC Business Finance, in partnership with MSIF, part of the Northern Powerhouse Investment Fund (NPIF), offers finance and loans from £25,000 to £2m to enable small and medium sized businesses to grow and develop.

GC Business Finance and MSIF have supported businesses across Greater Manchester, Cumbria, Lancashire, Liverpool and Cheshire with the latest NPIF loan of £80,000 being awarded to MyEBook, by GC Business Finance, a publishing platform for businesses that want to create and publish their content to an on-line audience.

The platform allows publishers of digital content to publish magazines, newsletters, brochures and catalogues in real time, bringing in web and email links, video and animation to engage their audience. The Lancashire based business already works with a number of clients, including ten UK Chambers of Commerce, and the loan will be used are to help fund further product developments, to move to a dedicated office space in St Anne’s and to hire additional sales and administrative staff. Owner Darren Fowler has worked in print publishing for over 20 years and moved into digital eBook publishing when the industry was still in its infancy.

Chris Hutchison, Head of Lending at GC Business Finance, said: “We’re hugely proud to be marking our £3m milestone as a fund manager for the Northern Powerhouse Investment Fund. These loans are helping an entire generation of entrepreneurs across the North West to get the support and the confidence they need to start or build their businesses on a local, national and increasingly global stage.

“From innovative tech enterprises designing ground-breaking AI products to traditional manufacturers, the companies we have helped with NPIF investment programme are driving forward our economy by creating jobs, stability and diversity in the region and we look forward to helping many more local entrepreneurs to reach their own business and growth milestones.”

Sue Barnard, Senior Manager at British Business Bank, said: “Just two years into this fund’s life, we can already see NPIF investments having a measurable impact on business growth in the North of England. The investment in MyEBook exemplifies the work that NPIF is doing across the North. By supporting businesses with the funds to boost headcount and move premises, we are creating a more prosperous regional economy for the future, and in turn helping to reduce the historic regional disparities between the North and the South.

“Whilst there is more to do to balance the regional disparities across the country, I am looking forward to our third year, during which NPIF will continue to support established and emerging businesses in the North.”

The Northern Powerhouse Investment Fund project is supported financially by the European Union using funding from the European Regional Development Fund (ERDF) as part of the European Structural and Investment Funds Growth Programme 2014-2020 and the European Investment Bank.

Businesses seeking further information about the Northern Powerhouse Investment Fund can contact http://www.businessfinance.growthco.uk or call 0161 245 4977.

First half hard work pays off for Frenkel Topping

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Salford-based specialist independent adviser Frenkel Topping says six months of hard work in the first half of its financial year have paid off in the second half.

Announcing annual results for the year to December 31, 2018, the firm delivered a record £92m of new investment mandates across a 12-month period.

The firm, which is focused on protecting the assets of people who have suffered life-changing accidents, also achieved a 10th consecutive year of high client retention (98%) for investment management services, and its assets under management (AUM) increased to £779m, up from £752m.

Frenkel Topping also saw revenues of £7.7m, up from £7.3m the previous financial year.

During the first six months of the year, the company invested significantly in marketing, HR, the Frenkel Topping Academy and technology, stabilising the business and preparing it for future growth.

Richard Fraser, Group CEO, said: “The board is pleased to report a year of progress, underpinned by significant investment across the business.

“Last year we identified a number of risks to Frenkel Topping’s development and embarked on an investment strategy to help grow and protect the business in a challenging market environment and mitigate these risks.

“During the year we invested close to £1m across the business, mainly on tech, the Frenkel Topping Academy and marketing.

“This resulted in a 43% rise in new investment mandates and a 33% increase in expert witness instructions, the latter a key pipeline for future AUM growth.”

He added: “The company is in a good position as we scale up for our next period of growth.

“We remain focused on delivering outstanding service to our clients and sustaining our very high client retention rate, as well as consolidating our position as the UK’s leading asset manager for personal injury and clinical negligence awards.”

“Current trading is encouraging, and we have had a solid start to the new financial year, underpinned by recent investment and our conservative investment approach.”

Airport signs up to Tap Water Refill Scheme

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Passengers flying in and out of Manchester Airport can now refill their water bottles free of charge at any of its bars, cafes and restaurants.

The UK’s third largest airport has signed up to a scheme called Refill, a national City to Sea initiative backed by local water company, United Utilities.

It means passengers can refill their water bottles at any of the 33 outlets across the airport’s three terminals.  This is in addition to water fountains that are already located in both arrivals and the departure lounges.

With 7.7 billion plastic water bottles bought across the UK each year, the scheme aims to reduce the amount of single use plastic waste.

Mike Ward, Head of Retail at Manchester Airport, said: “As the airport gears up for its busiest ever summer we know that many passengers are now travelling through with their own water bottles.  This scheme will make it even easier for them to fill up and ensure they’re staying hydrated for their flights.”

Sarah Irving, Refill Regional Coordinator said: “Rolling out Refill in Manchester Airport is really going to help the campaign for reusables to take off, with many travellers opting to take their own bottles and cups when travelling. The aim of the campaign is to normalise using a reusable bottle so the support from such highly populated places like airports is a great way to get more people on board, making it easier to reuse on the go whether at home or abroad.”